Client Servicing Manager
2 weeks ago
Company Description
ObserveNow Media Group is a B2B Media Marketing Organization that spans across various sectors, including Technology, Public Sector, Cyber Security, Education, Human Resource, and BFSI. We excel in connecting thought leaders through a multitude of formats such as content-driven summits, exclusive roundtables, conferences, virtual sessions, and video interview series. Over the past three years, we have successfully organized over 200 roundtables and 60 large-scale conferences, working with more than 173 clients across India.
ObserveNow
is looking for a dynamic 𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐞𝐫𝐯𝐢𝐜𝐢𝐧𝐠 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 to join our growing team
𝐖𝐡𝐚𝐭 𝐘𝐨𝐮'𝐥𝐥 𝐃𝐨:
• Act as the main point of contact for clients & partners
• Manage end-to-end client servicing for events and campaigns
• Coordinate with internal teams to ensure timely deliverables
• Handle client queries, feedback & escalations
• Build long-term relationships and ensure client satisfaction
𝐖𝐡𝐚𝐭 𝐖𝐞'𝐫𝐞 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐅𝐨𝐫:
• 3–5 years of experience in client servicing/account management
• Strong communication & relationship management skills
• Experience in events/media industry is a plus
• Problem-solving, multitasking & deadline-driven attitude
Location: Assotech Business Cresterra, Sector 135, Noida
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