Client Servicing Manager

5 days ago

Noida, Uttar Pradesh, India The Wise Owl Full time

About Us

The Wise Owl is a growing marketing and communications agency working with leading brands across consumer, retail, and digital sectors, with several reputed brands. We believe in building strong client partnerships through strategic thinking, creative excellence, and performance-driven execution. Our culture is collaborative, fast-paced, and focused on continuous learning and growth.

About the Role

The Client Servicing Manager will serve as the primary bridge between clients and The Wise Owl's internal teams. This role requires a proactive professional who can understand business objectives, align creative and digital efforts, and ensure seamless execution of marketing campaigns.

Key Responsibilities

  • Act as the main point of contact between clients and the agency.
  • Understand client objectives and convert them into clear, actionable briefs for creative, content, and media teams.
  • Plan, execute, and oversee campaigns to ensure timely delivery and high-quality output.
  • Present campaign performance reports, strategy decks, and insights to clients on a regular basis.
  • Anticipate client requirements and proactively suggest solutions and ideas.
  • Ensure all deliverables meet client expectations and adhere to agency standards.
  • Manage timelines, approvals, and budgets effectively.
  • Support new business pitches and contribute to client retention initiatives.

Required Skills & Qualifications

  • Bachelor's or Master's degree in Marketing, Communications, or Business Management.
  • 3+ years of experience in client servicing or account management (agency experience preferred).
  • Strong communication, presentation, and interpersonal skills.
  • Ability to manage multiple clients and projects simultaneously.
  • Solid understanding of digital marketing fundamentals.
  • Proficiency in MS PowerPoint, Excel, and reporting tools.

Preferred Skills

  • Exposure to digital marketing campaigns and media planning
  • Understanding of analytics, reporting, and performance tracking.
  • Strong organizational abilities and problem-solving skills.

What We Offer

  • Salary : 8.4 LPA
  • Opportunity to work with reputed brands across diverse industries.
  • A collaborative, growth-focused work environment.
  • Hands-on exposure to strategy, client management, and creative processes.

Job Type: Full-time

Pay: ₹65, ₹75,000.00 per month

Benefits:

  • Provident Fund

Education:

  • Master's (Preferred)

Work Location: In person

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