
Hub Manager
2 days ago
Company Description
Shadowfax is India's trusted partner for fast, reliable, and tech-enabled logistics solutions for top e-commerce, D2C, hyperlocal, and quick commerce brands. We offer a wide range of services, including express parcel, same-day and next-day delivery, 30-minute intracity delivery, reverse logistics, and fulfillment. With a presence in over 2,200 cities and more than 14,300 PIN codes, Shadowfax delivers over 1.5 million packages daily. Our 1.4 lakh quarterly active delivery partners and 2.5 million square feet of operational space have successfully fulfilled more than 1 billion shipments across India. Celebrating 10 years of innovation, Shadowfax focuses on speed, operational excellence, and sustainable practices using a growing fleet of electric vehicles. Join us to move shipments with care and redefine the future of logistics in India.
Role Description
This is a full-time hybrid role for a Hub Manager based in Ahmedabad with some work from home acceptable. The Hub Manager will oversee daily operations of the hub, ensuring efficient handling, sorting, and dispatching of parcels. Responsibilities include managing staff, monitoring performance, and ensuring compliance with operational standards. The Hub Manager will coordinate with delivery partners, optimize routes, handle customer inquiries, and resolve logistical issues to enhance efficiency.
Qualifications
- Experience in logistics operations, including parcel handling and dispatching
- Leadership and team management skills
- Proficiency in using logistics and route optimization software
- Strong problem-solving and decision-making abilities
- Excellent communication and interpersonal skills
- Ability to work effectively in a hybrid work environment
- Analytical skills for monitoring and improving hub performance
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field is preferred
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