CRM Executive
1 week ago
- Conduct onboarding sessions for new dealers and partners with company overview and system walkthroughs.
- Deliver engaging technical/product training sessions (online & in-person) Manage CRM activities: handle inquiries, update lead status, track loyalty enrollments, and monitor lead-to-demo ratios.
- Resolve escalations (ports, complaints) by coordinating with dealers, clients, and internal teams.
- Maintain training materials, SOPs, and partner communications. Ensure quick responses to complaints/escalations (within 2 hours).
- Build relationships to ensure smooth partner integration into the company ecosystem. Strong technical aptitude with basic understanding of software systems.
- Excellent verbal and written communication skills (English, Hindi/Gujarati).
- Freshers can apply
Job Type: Full-time
Pay: ₹15, ₹30,000.00 per month
Work Location: In person
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