Assistant manager collections

2 weeks ago

Chennai, Tamil Nadu, India URMILLA ENTERPRISES PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Greetings from Urmilla enterprises

Job Description: Assistant Manager – Collections & Billing
Position Title:
Assistant Manager – Collections & Billing
Department:
Finance / Accounts
Reports To:
Manager – Finance / Billing
Location:
CHENNAI
Role Summary

The Assistant Manager – Collections & Billing is responsible for overseeing billing operations, ensuring timely invoicing, monitoring outstanding payments, and driving effective collection strategies. The role ensures accuracy in billing, reduces outstanding dues, improves cash flow, and maintains strong customer communication and relationships.

Key Responsibilities
Billing Management

  • Oversee end-to-end billing processes—invoice generation, verification, and dispatch.
  • Ensure accurate billing as per contracts, purchase orders, rates, or service agreements.
  • Monitor billing schedules and ensure all invoices are raised within defined timelines.
  • Coordinate with operations, sales, and customer service teams to validate billing data.
  • Resolve billing discrepancies, disputes, and customer queries promptly.
  • Maintain billing records, logs, and documentation for audit purposes.

Collections & Receivables

  • Monitor accounts receivable aging reports and follow up on overdue invoices.
  • Implement collection strategies to reduce DSO (Days Sales Outstanding).
  • Maintain a strong follow-up system through calls, emails, and escalation procedures.
  • Negotiate payment plans or settlements where required.
  • Escalate chronic defaulters and coordinate with legal teams if needed.
  • Prepare weekly/monthly collection performance reports.

Reporting & Analysis

  • Track billing accuracy, collection efficiency, and outstanding receivables.
  • Prepare MIS reports including aging analysis, collection forecasts, and variance reports.
  • Identify trends and recommend process improvements for faster billing and collections.

Team & Process Management

  • Assist in supervising and guiding junior billing and collection executives.
  • Ensure adherence to company policies, SOPs, and compliance requirements.
  • Support automation and process enhancement initiatives to improve productivity.

Key Skills & Competencies

  • Strong knowledge of billing and accounts receivable processes.
  • Proficiency in MS Excel, ERP systems, and billing software.
  • Excellent communication and negotiation skills.
  • Strong analytical and problem-solving ability.
  • Attention to detail and accuracy.
  • Ability to work under pressure and meet deadlines.

Qualifications & Experience

  • Bachelor's degree in Commerce, Finance, Accounting, or related field (MBA preferred).
  • 3–6 years of experience in billing, collections, or accounts receivable.
  • Experience working with ERP systems like SAP, Tally, Zoho, etc.
  • Experience in the same industry (optional, can be tailored).

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