Assistant Manager Collections

5 hours ago


Chennai Tamil Nadu India, Tamil Nadu TP Full time

Skills & Qualifications

  • Bachelor’s degree, preferably in Finance, Accounting, Business Administration, or related field
  • 8+ years of AR/Collections experience, including 3–5 years in a leadership role.
  • Strong knowledge of Order-to-Cash (O2C) processes, AR systems, and controls.
  • Proficiency with ERP systems (Oracle, Netsuite and High Radius) and collection tools.
  • Excellent analytical, negotiation, and communication skills.
  • Proven track record of reducing past dues and improving collection efficiency.
  • Ability to lead teams in a fast-paced, results-driven environment.

Competency

  • Customer-focused with strong relationship management skills.
  • Results-driven with accountability for cash collection targets.
  • Process-oriented with an eye for continuous improvement.
  • Strong teamwork and collaboration across cross-functional teams.


Key Responsibilities

  • Team Leadership & Strategy
  • Collections Management
  • Operational Excellence
  • Client Communication
  • Reporting & Analytics
  • Compliance & Governance


KPI’s


  • Achievement of monthly/quarterly cash collection targets.
  • Reduction in DSO and past due % of AR.
  • Timely resolution of disputes and unapplied cash.
  • Collector productivity and adherence to daily worklists.
  • Accuracy and timeliness of collection reporting.


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