Area Collection Manager

3 days ago

Chennai, Tamil Nadu, India SARA INFOTECH Full time ₹ 50,000 - ₹ 9,00,000 per year

Job Summary:

The Field Collection Manager is responsible for managing and leading a team of field collection agents to ensure timely recovery of overdue accounts. The role involves planning, coordination, monitoring, and execution of collection strategies to reduce delinquency and improve recovery rates in accordance with company policies and regulatory guidelines.

Key Responsibilities:

  • Team Management:
  • Recruit, train, and supervise a team of field collection officers.
  • Assign daily targets and review individual/team performance.
  • Ensure adherence to code of conduct and operational procedures.
  • Field Operations & Recovery:
  • Plan and execute field recovery strategies for different buckets (e.g., 30+, 60+, 90+ days overdue).
  • Monitor field visits and ensure timely follow-ups and escalations.
  • Negotiate payment plans or settlements with defaulters where necessary.
  • Data Management & Reporting:
  • Maintain accurate records of all recovery efforts.
  • Generate regular reports on collections performance and portfolio status.
  • Provide feedback to management on trends, risks, and field intelligence.
  • Compliance & Risk Management:
  • Ensure all collection activities adhere to legal and regulatory requirements.
  • Handle escalated or sensitive cases with diplomacy and professionalism.
  • Identify potential fraud or skip-tracing cases and coordinate investigations.
  • Stakeholder Coordination:
  • Liaise with internal departments (credit, legal, operations) for seamless recovery processes.
  • Engage with external vendors or third-party agencies if applicable.

Qualifications & Experience:

  • Bachelor's degree in Business, Finance, Management, or related field.
  • 4–6 years of experience in field collections, with at least 2 years in a supervisory role.
  • Proven track record in debt recovery, team leadership, and performance management.

Skills & Competencies:

  • Strong leadership and team management skills
  • Good negotiation and interpersonal skills
  • Ability to work under pressure and meet recovery targets
  • Excellent problem-solving and decision-making abilities
  • Proficient in MS Office and collection management systems
  • Familiarity with local geography and languages is a plus
  • Willingness to travel within the assigned region

KPIs / Success Metrics:

  • Recovery rate (%) vs. target
  • Reduction in delinquency rate (30+/60+/90+ buckets)
  • Field visit compliance and productivity
  • Team performance and attrition rate
  • Customer satisfaction and compliance score

Job Types: Full-time, Permanent

Pay: ₹500, ₹900,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

  • Area Collection Manager- Chennai

    1 week ago

    Chennai, Tamil Nadu, India Fibe Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Fibe (formerly Early Salary):Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans,...

  • Collection Manager

    1 week ago

    Chennai, Tamil Nadu, India Advance Consultant Full time ₹ 12,000 - ₹ 18,00,000 per year

    Title : Area Collection Manager (Agency Collection)Location: ChennaiJob Summary:We are seeking an experienced Area Collection Manager to oversee and manage unsecured business loan collections. The ideal candidate will have a strong background in collections, with a focus on timely recovery and minimizing delinquencies.Must have Team handling ExperienceKey...

  • Collections Manager

    2 weeks ago

    Chennai, Tamil Nadu, India Aditya Birla Capital Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Job PurposeTo manage the collections process at a location level (usually a Metro or State Capital) or few Tier 2-3 cities, working with non-performing defaulting borrowers to create optimum recovery solutions.To liaise with in-house and external collections teams and to oversee their activities, ensuring compliance with all internal policies and relevant...

  • Collection Manager

    1 week ago

    Chennai, Tamil Nadu, India Tata Capital Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    11428This role is responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policyCore Responsibilities:o    Ensure to manage assigned portfolio to achieve expected resolution o    Ensure trail/feedback needs to be update in system and report to...

  • Collection Manager

    3 days ago

    Chennai, Tamil Nadu, India Tata Capital Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    DescriptionThis role is responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policyCore Responsibilities:o    Ensure to manage assigned portfolio to achieve expected resolution o    Ensure trail/feedback needs to be update in system and report to...

  • Area Sales Manager

    6 days ago

    Chennai, Tamil Nadu, India MPCL Industries Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description:-Sales and Business Development:1.To perform sales of gas refrigerants like R-32, R134a, R-404A, R-407C, R-410A, Copper Tube, Refrigerant Oil in the assigned region.2.To appoint new customers-Dealers (non-end users) and to perform business development activities, as result strengthening the customer base in the specified region.3.To develop a...

  • Collections Manager

    24 hours ago

    Chennai, Tamil Nadu, India Dugar Finance And Investments Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title :Collections ManagerReporting To: Head of OperationsLocation: Chennai Corporate OfficeObjective:Oversee and execute effective loan recovery and collections strategies to reduce NPAs and ensure timely inflows across commercial vehicle and MSME secured finance portfolios.Key Responsibilities:Develop and implement collections policies aligned with...

  • Collection Officer

    23 hours ago

    Chennai, Tamil Nadu, India Tata Capital Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    DescriptionJob PurposeTo drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership intact.ResponsibilitiesCore Responsibilities:o    Correspond with multiple sources to negotiate payment schedules that...

  • Field Collection Executive

    4 days ago

    Chennai, Tamil Nadu, India GRMAC Pvt ltd Full time ₹ 10,000 - ₹ 25,000 per year

    Job Description:Eligibility Criteria:Qualification: Minimum 12th pass / Graduate in any stream.Age: 18-30Must possess valid Driving License (2-wheeler mandatory).Should have all original educational certificates (10th, 12th, and degree if applicable).Freshers and experienced candidates both can apply.Good communication skills in Hindi/English/local...

  • Area Sales Manager

    6 days ago

    Chennai, Tamil Nadu, India Symega Food Ingredients Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    RoleArea Sales Manager- Sales Role objectiveThe Senior Executive- Sales is responsible for carrying out BD and sales activities across assigned areas and channels and categories as per the defined sales strategy and SOPs. This role will focus on meeting defined revenue targets set by management through guidance from senior team members/leveraging information...