Collections Manager
5 hours ago
Job Title :Collections Manager
Reporting To: Head of Operations
Location: Chennai Corporate Office
Objective:
Oversee and execute effective loan recovery and collections strategies to reduce NPAs and ensure timely inflows across commercial vehicle and MSME secured finance portfolios.
Key Responsibilities:
- Develop and implement collections policies aligned with company risk and credit frameworks.
- Manage daily collections operations including overdue follow-ups, settlement negotiations, and legal recovery efforts.
- Monitor portfolio aging, delinquency trends, and initiate corrective actions to optimize recovery.
- Lead and train collections teams ensuring adherence to regulatory and ethical standards.
- Coordinate with credit, legal, and operations teams on escalation and resolution of recovery issues.
- Manage external recovery agents, law firms, and third parties for enforcement actions.
- Maintain comprehensive MIS reporting on collections performance, recovery status,and NPAs for senior management.
- Ensure compliance with RBI guidelines on asset classification, provisioning, and recovery procedures.
- Drive process improvements leveraging automation, analytics, and customer engagement to reduce defaults.
- Implement robust customer grievance redressal mechanisms related to collections.
- Manage hard bucket collections: oversee identification, monitoring, and intensive recovery efforts on stressed and critical NPA accounts, ensuring closure and minimizing write-offs.
Required Experience
- Minimum 10 years of experience in collections in NBFCs, banks, or financial institutions with expert knowledge of secured lending and MSME portfolios.
- Strong understanding of RBI regulatory guidelines on asset classification, provisioning, and recovery processes.
- Demonstrated leadership in managing large, dispersed collections teams and delivering sustained recovery results.
Competencies
- Excellent negotiation, communication, and team management skills.
- Analytical and data-driven approach to portfolio risk assessment and collections strategy.
- High integrity and commitment to ethical debt recovery.
Qualification
Graduate or higher; certifications in credit or recovery management preferred.
Additional Requirements
- Proficient with collections software, CRM systems, and MS Office.
- Ability to work under pressure while maintaining professionalism and regulatory compliance.
Interested candidates to send resume at or
-
Collection Manager
1 week ago
Chennai, Tamil Nadu, India Advance Consultant Full time ₹ 12,000 - ₹ 18,00,000 per yearTitle : Area Collection Manager (Agency Collection)Location: ChennaiJob Summary:We are seeking an experienced Area Collection Manager to oversee and manage unsecured business loan collections. The ideal candidate will have a strong background in collections, with a focus on timely recovery and minimizing delinquencies.Must have Team handling ExperienceKey...
-
Collections Manager
3 days ago
Chennai, Tamil Nadu, India Aditya Birla Group Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAB Housing Finance LimitedCollections ManagerLocation: Century Plaza, Chennai, Tamil NaduOrganizational ContextKey Aspects:Part of the Aditya Birla Capital Limited, Aditya Birla Housing Finance Limited (ABHFL) is registered with the National Housing Bank as a housing finance company under the National Housing Bank Act, 1987. The company offers a complete...
-
Collection Manager
1 week ago
Chennai, Tamil Nadu, India Tata Capital Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole Overview: As a Collections Manager, your primary responsibility will be handling collections for the assigned area and achieving collection targets on various parameters like resolution, flows, credit cost, and roll rates. You will play a crucial role in keeping the NPA's within the assigned budget and taking active measures to minimize them....
-
Collections Manager
2 weeks ago
Chennai, Tamil Nadu, India Aditya Birla Capital Full time ₹ 5,00,000 - ₹ 25,00,000 per yearJob PurposeTo manage the collections process at a location level (usually a Metro or State Capital) or few Tier 2-3 cities, working with non-performing defaulting borrowers to create optimum recovery solutions.To liaise with in-house and external collections teams and to oversee their activities, ensuring compliance with all internal policies and relevant...
-
Collection Manager
3 days ago
Chennai, Tamil Nadu, India Tata Capital Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearDescriptionThis role is responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policyCore Responsibilities:o Ensure to manage assigned portfolio to achieve expected resolution o Ensure trail/feedback needs to be update in system and report to...
-
Collection Manager
6 days ago
Chennai, Tamil Nadu, India Tata Capital Full time ₹ 6,00,000 - ₹ 18,00,000 per year11428This role is responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policyCore Responsibilities:o Ensure to manage assigned portfolio to achieve expected resolution o Ensure trail/feedback needs to be update in system and report to...
-
Zonal Collection Manager
1 week ago
Chennai, Tamil Nadu, India Chola Full time ₹ 15,00,000 - ₹ 25,00,000 per yearPosition : Zonal Collection Manager - South ( SME )Location : ChennaiKey Purpose of the Job :The Zonal Collections Manager will be responsible for leading and managing collections operations for SME products within the assigned zone. This role requires driving collection efficiency, minimizing delinquencies, ensuring compliance with regulatory frameworks,...
-
Collection Team Manager
2 weeks ago
Chennai, Tamil Nadu, India Doublu Full time ₹ 8,00,000 - ₹ 24,00,000 per yearWe are hiring Collection Team Manager for a reputed NBFCLocation : ChennaiCollection Team ManagerKey Responsibilities:Lead and guide 3 to 5 team supervisors and their respective staff to drive collection performance.Ensure achievement of recovery goals for assigned portfolios.Track daily performance metrics of tele-calling teams and implement initiatives to...
-
Area Collection Manager
2 days ago
Chennai, Tamil Nadu, India SARA INFOTECH Full time ₹ 50,000 - ₹ 9,00,000 per yearJob Summary:The Field Collection Manager is responsible for managing and leading a team of field collection agents to ensure timely recovery of overdue accounts. The role involves planning, coordination, monitoring, and execution of collection strategies to reduce delinquency and improve recovery rates in accordance with company policies and regulatory...
-
Area Collection Manager- Chennai
6 days ago
Chennai, Tamil Nadu, India Fibe Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout Fibe (formerly Early Salary):Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans,...