Collection Executive

1 day ago

Chennai, Tamil Nadu, India Bajaj Finance Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Title: Collection Executive Commercial Vehicle Finance

Department: Collections

Company: Bajaj Finance Ltd

Location: Chennai, Tamil Nadu

Job Summary:

The Collection Executive will be responsible for managing and recovering overdue payments from customers under the Commercial Vehicle Finance portfolio. The role involves field collections, negotiation with customers, and ensuring adherence to company policies and compliance standards.

Key Responsibilities:

  • Manage the collection of overdue Commercial Vehicle (CV) loans within assigned territory.
  • Conduct regular follow-ups with customers to ensure timely payment and reduce delinquency.
  • Visit customers' premises for payment collection, settlement discussion, and repossession (if required).
  • Maintain daily collection reports and update system entries accurately.
  • Coordinate with regional and branch teams to ensure smooth recovery operations.
  • Identify and report potential defaulters or high-risk accounts to management.
  • Handle customer queries and disputes professionally, maintaining a positive company image.
  • Ensure compliance with all legal and regulatory guidelines during collection activities.

Required Skills & Qualifications:

  • Education: Graduate in any discipline (Commerce preferred).
  • Experience: 1–4 years of experience in collections/recovery in NBFC, bank, or commercial vehicle finance domain.
  • Knowledge of local geography and language (Tamil & basic English) is mandatory.
  • Strong negotiation and communication skills.
  • Ability to handle pressure and achieve monthly collection targets.
  • Two-wheeler with valid driving license is required.

Key Competencies:

  • Target-oriented and self-motivated.
  • Customer-focused and ethical in approach.
  • Team player with good interpersonal skills.
  • Proficiency in MS Office and collection tools.

Employment Type: Full-time

Compensation: As per company norms + Incentives based on performance

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