Junior Technical Support Executive

2 weeks ago


Mumbai, Maharashtra, India Unitrade FZE Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Provide technical support for SAP B1 users, assisting with system issues, data queries, and general troubleshooting.

Write and troubleshoot SQL queries to support reporting, data analysis, and system performance issues.

Collaborate with senior support staff and development teams to escalate and resolve complex issues.

Assist in system maintenance tasks such as user setups, permission management, and basic configuration changes.

Document issues, solutions, and user guides as part of the support knowledge base.

Preferred candidate profile

Knowledge of SAP Business One (B1) is an advantage.

Proficiency in SQL is required.

Basic understanding of IT systems, networks, and software support principles.

Strong communication and problem-solving skills.

Eagerness to learn and grow within a technical support environment.

Preferred Qualifications:

Degree/diploma in Information Technology, Computer Science, or a related field.

Experience with ERP systems or business process understanding is a plus.



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