Training Manager
3 days ago
Position Title: Training Manager Department: Human Resources Reports To: Director of Human Resources Location: Resort / Hotel PropertiesPosition OverviewThe Training Manager will own the design, delivery, and evaluation of all learning and development initiatives across the resort. The role ensures service excellence by upskilling staff, enforcing brand standards, improving guest experience metrics, developing future leaders, and ensuring compliance with statutory and brand -mandated training programmes.Key ResponsibilitiesDevelop and execute the annual training plan and L&D calendar for the resort.Conduct Training Needs Analysis (TNA) across departments to identify skill gaps.Align training programs with brand standards, operational KPIs, guest satisfaction goals, and market / guest feedback trends.Deliver onboarding, service -orientation, and department -specific training (F&B, Front Office, Housekeeping, Culinary, Engineering, etc.).Conduct soft skills, guest engagement, grooming, complaint handling, and service -excellence training.Facilitate leadership development / supervisory training for potential team leads / managers.Maintain training attendance records, assessment scores, certifications and training audit documentation.Implement Mystery Audit follow -ups and corrective training interventions where needed.Monitor guest feedback (e.g. TripAdvisor, internal guest satisfaction scores) and use insights to drive training improvements.Develop SOP manuals, e -learning modules, training videos, quizzes, assessment tools, and cross -departmental training content.Engage external training partners / certification providers (e.g. safety, compliance, HACCP, fire & safety) when required.Support HR in employee engagement, recognition, culture assimilation, and ongoing refreshers to maintain grooming, brand values, and continuous learning culture.Ensure compliance with statutory training (e.g. POSH, safety, fire, first aid) and maintain documentation for audits and brand/ regulatory compliance.RequirementsQualifications & ExperienceBachelor's degree in Hotel Management or related field.4–7 years of hospitality industry experience, with at least 2 years in training / L&D / staff -training roles (preferred).Strong interpersonal, facilitation, presentation, and communication skills (English; regional language a plus).Proficiency in MS Office, familiarity with LMS platforms preferred.Comfortable working in dynamic hotel/resort environment; ability to collaborate with multiple departments and senior leadership.
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Manager - Training
3 weeks ago
Bangalore, Karnataka, India Max Life Insurance Full timePosition Manager - Training Number of Positions 1 Department CAT - Loyalty Function Training Reporting to Zone Training Manager Band 4 Location Bangalore Team size D I 0 KEY RESPONSIBILITIES Conduct training modules for Sales Team Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and...
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Manager - Training
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Bangalore, Karnataka, India Max Life Insurance Full timeKey Responsibilities Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s...
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Manager Training
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Bangalore, Karnataka, India MUFG Full timeAbout MUFG Global Service MGS MUFG Bank Ltd is Japan s premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Bank s parent Mitsubishi UFJ Financial Group Inc MUFG is one of the...
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Manager- Training
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Bangalore, Karnataka, India Swiggy Full timeManager - Training Quality Bangalore On-Site CREW is a premium personal assistant service designed to save customers time money and effort Tailored to meet the demands of busy professionals CREW offers a comprehensive range of services to simplify their lives and enhance their experiences For travel we handle everything from flight bookings and visa...
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Training Manager
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bangalore, India Ethiqual Global Pvt.Ltd. Full timeWe’re hiring for the Training and Development role for the facility services!At Ethiqual Global Pvt.Ltd., we believe that people excellence drives service excellence.The Training Manager will lead the design, development, and delivery of training programs across healthcare, education, corporate, and real estate facility management operations.This role...
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Training & Personnel Development Manager
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Bangalore, Karnataka, India Expeditors Full timeCompany Description We take care of our employees and they take care of our customers Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle we make the world go round Global supply chain management is what we do and at the heart of Expeditors you will find professionalism leadership and a...
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HR & Soft Skills Training Manager
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Delhi NCR, , India Blue Ocean Management Training & Consultancies Full time ₹ 12,00,000 - ₹ 18,00,000 per yearPosition Summary We are looking for a highly experienced and certified HR Manager with a profound expertise in HR and Soft Skills training. The ideal candidate will be a strategic thinker with over a decade of experience in designing, delivering, and managing comprehensive training programs in both in -person and virtual formats. This role is pivotal in...
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Training Coodinator
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Bangalore, Karnataka, India Bosch Full timeCompany Description Bosch Global Software Technologies Private Limited is a 100 owned subsidiary of Robert Bosch GmbH one of the world s leading global supplier of technology and services offering end-to-end Engineering IT and Business Solutions With over 28 200 associates it s the largest software development center of Bosch outside Germany indicating that...
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Chennai, India GST Manager Full timeJob Description Job Description: Assistant Manager Taxation & Audit Location: Chennai About Us At GST Manager, we specialise in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager Taxation & Audit. Role Overview We are...
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Training Manager
5 days ago
India EVOLVE BACK Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe Training Manager is responsible for identifying training needs, developing training programs, and implementing effective learning initiatives to enhance employee performance, service standards, and guest satisfaction in line with the resort's vision and brand values. The role ensures continuous learning, development, and career growth for all employees...
