Manager- Training
2 days ago
Manager - Training Quality Bangalore On-Site CREW is a premium personal assistant service designed to save customers time money and effort Tailored to meet the demands of busy professionals CREW offers a comprehensive range of services to simplify their lives and enhance their experiences For travel we handle everything from flight bookings and visa assistance to tailored itineraries and exclusive accommodations Dining services include securing reservations at top restaurants organizing private dining experiences and curating menus for special occasions Our gifting solutions ensure thoughtful presents for any event from sourcing unique items to arranging personalized packaging and delivery CREW also simplifies mobility by coordinating chauffeurs vehicle rentals or transport solutions Additionally we assist with event planning wellness services and daily errands delivering seamless support for every aspect of your lifestyle By streamlining customers daily tasks and taking care of the details CREW ensures that they can focus on what truly matters whether it s work family or personal goals With a commitment to efficiency reliability and personalized solutions CREW empowers customers to live smarter achieve more and reclaim their time About the Role You will lead both the Training and QA functions to uphold and enhance service quality consistency and customer satisfaction You ll design training programmes set up quality assurance frameworks monitor performance coach the team and ensure continuous improvement across all customer missions Key Responsibilities Assist in onboarding new Captains Team Leads delivering modules workshops role-plays Assist in refreshers upskilling trainings product updates service changes premium customer handling Maintain training materials update when needed Conduct QA reviews of missions interactions fulfilment tasks against defined scorecards Coordinate with Captains Team Leads Ops to resolve urgent issues or escalations Monitor metrics error defect rates compliance customer feedback escalations Participate in calibration sessions ensure consistency across QA Sessions Provide feedback to frontline agents Captains and Team Leads especially on quality lapses or improvement areas Generate regular QA training reports trends gaps training impact Help identify root causes for quality misses and propose corrective actions Ensure quality standards and SOPs are followed across shifts Work with Ops Product Tech to implement improvements based on QA findings Maintain the premium tone and quality standards of Swiggy s RARE service Required Skills Qualifications Must be based in Bangalore and open to rotational shifts 5-day work week including weekends 4-6 years experience in training quality roles ideally in customer experience operations concierge Some experience in monitoring audit coaching Strong analytical data handling skills comfort with dashboards metrics tools Excellent problem solving decision making in real-time Strong communication stakeholder management Flexibility to work across shifts night weekends based on operations need
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Manager in Training
1 day ago
Bangalore, India Millionaires Group Stock Market Training Institute Full timeMillionaires Group Stock Market Training Institute specializes in Short Term Intraday Trading, Swing Trading, and Positional Trading tailored for working professionals. With a proven approach, the institute emphasizes empowering individuals to achieve financial independence and earn substantial returns on their investments. By mastering innovative and...
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Manager - Training
2 days ago
Bangalore, Karnataka, India Max Life Insurance Full timePosition Manager - Training Number of Positions 1 Department CAT - Loyalty Function Training Reporting to Zone Training Manager Band 4 Location Bangalore Team size D I 0 KEY RESPONSIBILITIES Conduct training modules for Sales Team Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and...
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Training Manager
1 day ago
Bangalore, India GoKhana Full timeAbout GoKhana - ToBox Ventures Pvt Ltd: GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in...
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Training Manager
2 days ago
bangalore, India GoKhana Full timeAbout GoKhana - ToBox Ventures Pvt Ltd: GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in...
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Manager - Training
14 hours ago
bangalore, India maxlifeins Full timeJob DescriptionPosition Manager - TrainingNumber of Positions1DepartmentCAT - LoyaltyFunctionTrainingReporting toZone Training ManagerBand4LocationBangaloreTeam size (D/I)0KEY RESPONSIBILITIES:Conduct training modules for Sales Team• Conducting induction and on-boarding training programs • Training on selling skills • Training on all MLI...
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Training Manager
1 week ago
bangalore, India SINCLUS Full timeJob Descriptions: Training Manager (India – Country Head). 🎓 To manage training programs for Oil & Gas sector categories across India. 💡 Must have strong experience in technical training, leadership, and team management . Regards, SINCLUS Follow us on: Facebook | LinkedIn | You tube | WhatsApp | Instagram Visit us: | Download Mobile App
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Training Manager
1 week ago
bangalore, India SINCLUS Full timeJob Descriptions:Training Manager (India – Country Head).🎓 To manage training programs for Oil & Gas sector categories across India. 💡 Must have strong experience in technical training, leadership, and team management .Regards,SINCLUSFollow us on: Facebook | LinkedIn | You tube | WhatsApp | InstagramVisit us: www.sinclus.com | Download Mobile App
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Training Professional
2 weeks ago
Bangalore, Karnataka, India Sartorius Full timeThe Technical Training Professional APAC will be responsible for managing an efficient and effective Training Plans that supports the Field Engineer teams across the region In this position you will train our Bioprocess Service organization on a global level With your conceptional leaning expertise you bring in new learning formats e g web-based training...
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Training Specialist
4 weeks ago
Bangalore, Karnataka, India Amazon Full timeDescription Training Specialist At Amazon our mission is to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical Overall responsibility include boosting the competencies of our...
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Release Train Manager, Vp
4 weeks ago
Bangalore, Karnataka, India NatWest Group Full timeJoin us as a Release Train Manager This is a unique opportunity to join a fast paced and Agile team responsible for aligning the vision planning and interdependencies of many teams by providing cross-team or domain synchronisation of the portfolio delivery and domain pipeline With no two days the same you ll have the chance to be a true servant leader and...
