Manager - Training

Position Manager - Training Number of Positions 1 Department CAT - Loyalty Function Training Reporting to Zone Training Manager Band 4 Location Bangalore Team size D I 0 KEY RESPONSIBILITIES Conduct training modules for Sales Team Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined by the organization Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments among the Sales Team Responsible for driving self-learning among Sales Teams Responsible for calendarzing and effectively planning all training sessions with the RHs TMs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS ELM within the stipulated time defined Responsible to coordinate with the RH TMs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of Sales Team in programs Monitor progress of Sales Team on a continuous basis Seek regular feedback from stake holders Ensure that Sales Team follow moral and ethical standards when dealing with clients Monitor Sales team development Update training material Review present training material Scan environment Incorporate feedback from sales team MEASURES OF SUCCESS Participant feedback Number of days of training Customer survey rating Digital adoption adoption of digital learning platform Attendance of Sales Team in training sessions Monthly Achievement against the target for the Sales Team across multiple performance parameters Desired qualification and experience Graduate in any discipline Overall experience of 3-6 years 2-3 Years should be in frontline sales and services 3-4 Years of training experience working as a sales trainer in Life Insurance would be plus Position Manager - Training Number of Positions 1 Department CAT - Loyalty Function Training Reporting to Zone Training Manager Band 4 Location Bangalore Team size D I 0 KEY RESPONSIBILITIES Conduct training modules for Sales Team Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined by the organization Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments among the Sales Team Responsible for driving self-learning among Sales Teams Responsible for calendarzing and effectively planning all training sessions with the RHs TMs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS ELM within the stipulated time defined Responsible to coordinate with the RH TMs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of Sales Team in programs Monitor progress of Sales Team on a continuous basis Seek regular feedback from stake holders Ensure that Sales Team follow moral and ethical standards when dealing with clients Monitor Sales team development Update training material Review present training material Scan environment Incorporate feedback from sales team MEASURES OF SUCCESS Participant feedback Number of days of training Customer survey rating Digital adoption adoption of digital learning platform Attendance of Sales Team in training sessions Monthly Achievement against the target for the Sales Team across multiple performance parameters Desired qualification and experience Graduate in any discipline Overall experience of 3-6 years 2-3 Years should be in frontline sales and services 3-4 Years of training experience working as a sales trainer in Life Insurance would be plus