HR & Soft Skills Training Manager

Position Summary We are looking for a highly experienced and certified HR Manager with a profound expertise in HR and Soft Skills training. The ideal candidate will be a strategic thinker with over a decade of experience in designing, delivering, and managing comprehensive training programs in both in -person and virtual formats. This role is pivotal in developing our internal talent as well as clients and ensuring our training methodologies remain at the forefront of the industry. ________________________________________ Key Responsibilities 1. Training Delivery & Facilitation: • Design, develop, and deliver high -impact training modules on a wide range of HR topics and essential Soft Skills (e.g., Leadership, Communication, Team Building, Negotiation, Customer Service, Presentation Skills etc). • Facilitate engaging and effective training sessions for diverse audiences, including clients & corporates, employees at all levels, academic faculty, leadership teams. • Masterfully utilize both in -person and virtual training platforms (e.g., Zoom Meeting, Zoho Meeting, LMS integrations) to ensure an interactive and impactful learning experience. 2. Program Design & Strategy: • Conduct training for clients/ corporates using Blue Ocean's proprietary HR certification courses. • Conduct thorough Training Needs Analysis (TNA) to identify skill gaps and development opportunities across the organization. • Develop a strategic L&D roadmap aligned with the company's business objectives and academic goals. • Create and curate training content, participant workbooks, presentations, e -learning modules, and quick reference guides. 3. L&D Operations & Management: • Manage the end -to -end training cycle, from scheduling to delivery and post -training evaluation. • Leverage Learning Management System (LMS) features to track participation, progress, and program effectiveness. 4. Evaluation & Impact Analysis: • Develop and implement robust evaluation frameworks (e.g., Kirkpatrick Model) to measure the effectiveness and ROI of training programs. • Analyze feedback and performance metrics to continuously refine and improve training content and delivery methods. • Prepare and present detailed reports on training activities, outcomes, and strategic recommendations to senior management. 5. Coaching & Mentoring: ​ • Provide one -on -one coaching and mentoring to managers and high -potential employees to support their professional development. Requirements Education: Master's degree in Human Resources or Organizational Psychology, or a related field is mandatory. Certification: Active professional certification in at least one of the following: o SHRM -SCP or SHRM -CP (Society for Human Resource Management) o SPHRi or PHRi (HRCI - Global Credentials) o CIPD (Chartered Institute of Personnel and Development) Experience: o A minimum of 10 years of proven experience specifically in HR and Soft Skills training. o Demonstrated expertise in facilitating training through both in -person and virtual modes. o Preferred: Prior experience within the training & development industry, consulting firms, or the academic/education sector (e.g., corporate universities, management institutes). Essential Skills & Competencies: ​ • Exceptional Presentation & Facilitation Skills: Ability to command a room (physical and virtual) and engage audiences dynamically. • Subject Matter Expertise: Deep knowledge of HR principles, practices, and current industry trends, coupled with expert -level soft skills training capability. • Technological Proficiency: High comfort level with virtual training technology, LMS, MS Office Suite, and content creation tools. • Strategic Mindset: Ability to think strategically and translate business needs into effective learning solutions. • Communication Skills: Outstanding verbal and written communication skills, with the ability to articulate complex concepts clearly. • Interpersonal Skills: High emotional intelligence, empathy, and the ability to build rapport quickly with diverse groups. • Analytical Abilities: Strong data analysis skills to measure training effectiveness and make data -driven decisions. Benefits What We Offer • A competitive compensation package commensurate with experience. • An opportunity to lead and shape the L&D function in the World's Number One Training Organisation & the only Super Brand in the Training Industry. • A dynamic and intellectually stimulating work environment. • Professional development and growth opportunities.