desktop support executive

14 hours ago

Pune, Maharashtra, India Randstad MENA Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Job Description

Job Details

This job offer closes: 23 December 2025

Summary

Location: Pune, Maharashtra
Client: A client of Randstad India
Type: Temporary

Posted: 24 October 2025

Reference Number: JPC

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Job Details
  • Bachelors Degree in Computer Science.
  • Minimum of 2 years of experience in an IT operations/service organization within a complex IT Infrastructure environment, providing on-site and remote support (experience in automotive and/or manufacturing industries is a plus).
  • ITIL, Microsoft Certified Desktop Service Technician (MCDST), HP Desktop/Printer certifications preferred.
  • Support all infrastructure costs for AOP preparation and track monthly spending within financial limits.
  • Participate in Monthly Service Level reviews, Continuous Improvement initiatives, and conduct deep problem-solving (8D) to prevent recurring issues.
  • Provide basic training to new IT users on IT processes and system usage.
  • Support entitlement processes for end-user access requests.
  • Execute patching plans for site(s) equipment.
  • Participate in and support audit activities based on Internal Audit requirements.
  • Perform other duties as required.

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