Guest Service Associate

1 day ago

Bengaluru, Karnataka, India Century Real Estate Full time ₹ 3,00,000 - ₹ 4,50,000 per year

ABOUT OUR COMPANY

At Century Real Estate, growth powers our journey forward with unstoppable energy. Since 1973, we've exceeded expectations, growing with unwavering determination.

Today, we're becoming a vibrant hub of opportunity, with 20 million sq. ft. of projects shaping the skyline. Our developments reflect our commitment to creating lively spaces that bring people together and drive success. With each milestone, we're driven by our mission to make Bengaluru and beyond brighter.

Our team, selected from top institutions worldwide, shares this drive. Together, we're not just constructing; we're building a legacy of growth that will endure for generations.

Job Description: Guest Service Associate (F&B)

As a Guest Service Associate in the Food & Beverage department, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service. You will assist in the smooth operation of the F&B outlets, maintaining cleanliness, and providing knowledgeable assistance to guests regarding menu items and services.

Responsibilities:

1. Greet guests promptly and courteously upon arrival at the F&B outlets.

2. Seat guests and provide them with menus in a timely manner.

3. Provide detailed information about menu items, including ingredients and preparation methods, and make recommendations based on guest preferences.

4. Take food and beverage orders accurately and enter them into the POS system promptly.

5. Relay orders to the kitchen and bar staff and ensure timely delivery of food and beverages to guests.

6. Monitor guest satisfaction and respond promptly and courteously to any complaints or concerns.

7. Ensure cleanliness and organization of the dining areas, including tables, chairs, and condiment stations.

8. Assist in the setup and breakdown of dining areas before and after service.

9. Maintain knowledge of current promotions, events, and special offers within the F&B outlets.

10. Handle cash and credit card transactions accurately and efficiently, following established procedures.

11. Collaborate with other team members to ensure smooth operation and guest satisfaction.

12. Adhere to all health and safety regulations and guidelines to ensure a safe environment for guests and staff.

13. Attend staff meetings and training sessions as required.

14. Perform other duties as assigned by the Food & Beverage Manager or supervisory staff.

Qualifications:

1. Bachelors in hospitality management is preferred

2. Previous experience in a customer service role, preferably in the hospitality industry.

3. Strong communication and interpersonal skills.

4. Ability to work effectively in a fast-paced environment and remain calm under pressure.

5. Excellent multitasking abilities and attention to detail.

6. Basic math skills for handling cash and processing transactions.

7. Knowledge of food and beverage products, including ingredients and preparation methods, is desirable.

8. Ability to work flexible hours, including evenings, weekends, and holidays.

9. Physical ability to stand for extended periods and lift moderate weights.

10. Positive attitude and willingness to go above and beyond to ensure guest satisfaction.

  • Guest Services Associate

    2 weeks ago

    Bengaluru, Karnataka, India PVR Limited Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionPVR Limited, founded in April 1995, through a joint venture between Priya Exhibitors Private Limited and Village Roadshow Limited, is India's leading multiplex chain. PVR pioneered the multiplex revolution in India by establishing the first multiplex in New Delhi in 1997. Today, PVR owns over 750 screens across more than 160 properties in...

  • Guest Services Associate

    1 day ago

    Bengaluru, Karnataka, India Marriott International Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure...

  • Guest Service Associate

    3 days ago

    Bengaluru, Karnataka, India Bengaluru Airport Services Limited (BASL) Full time ₹ 80,000 - ₹ 1,20,000 per year

    Job Summary:The Guest Service Associate Front Office will be responsible for delivering exceptional guest experiences at the Transit Hotel. The role involves managing check-in/check-out operations, guest queries, room allocations, and ensuring smooth coordination with housekeeping, reservations, and other departments to maintain high service standards.Duties...

  • Guest Service Associate

    1 day ago

    Bengaluru, Karnataka, India The Fresh Factory Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    The Fresh Factory, we believeclean is cool.We're a new-age café and retail concept that brings together honest food, mindful ingredients, and a community of people who care about what they eat.We're looking for aGuest Service Associateto join our growing team — someone who loves people, has an eye for detail, and can make every guest feel seen, heard, and...

  • Guest Service Associate

    7 days ago

    Bengaluru, Karnataka, India Century Real Estate Holdings Pvt Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    As a Guest Service Associate in the Food & Beverage department, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service. You will assist in the smooth operation of the F&B outlets, maintaining cleanliness, and providing knowledgeable assistance to guests regarding menu items and services.Responsibilities:Greet...

  • Guest Services Associate

    1 week ago

    Bengaluru, Karnataka, India Marriott International Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationMulberry Shades Bengaluru Nandi Hills a Tribute Portfolio, Survey No 28, 29 & 30, Kemathimmanahalli Village, Bengaluru, Karnataka, India, 562110ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room...

  • Guest Service Associate

    2 weeks ago

    Bengaluru, Karnataka, India Marriott International Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationTrinity Whitefield Bengaluru, No Road No 1, Bengaluru, Karnataka, India, 560066ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer...

  • Guest Service Associate

    1 week ago

    Bengaluru, Karnataka, India Marriott International Full time

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYComplete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and...

  • Guest Service Associate

    1 week ago

    Bengaluru, Karnataka, India JW Marriott Full time

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryComplete closing duties, including storing all reusable goods, breaking down goods, cleaning all...

  • Guest Service Associate

    2 weeks ago

    Bengaluru, Karnataka, India Sheraton Hotels & Resorts Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationSheraton Grand Bangalore Hotel at Brigade Gateway, 26/1 Dr. Rajkumar Road, Bengaluru, Karnataka, India, 560055VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryComplete closing duties, including storing all reusable goods, breaking down...