Guest Service Associate
3 days ago
ABOUT OUR COMPANY
At Century Real Estate, growth powers our journey forward with unstoppable energy. Since 1973, we've exceeded expectations, growing with unwavering determination.
Today, we're becoming a vibrant hub of opportunity, with 20 million sq. ft. of projects shaping the skyline. Our developments reflect our commitment to creating lively spaces that bring people together and drive success. With each milestone, we're driven by our mission to make Bengaluru and beyond brighter.
Our team, selected from top institutions worldwide, shares this drive. Together, we're not just constructing; we're building a legacy of growth that will endure for generations.
Job Description: Guest Service Associate (F&B)
As a Guest Service Associate in the Food & Beverage department, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service. You will assist in the smooth operation of the F&B outlets, maintaining cleanliness, and providing knowledgeable assistance to guests regarding menu items and services.
Responsibilities:
1. Greet guests promptly and courteously upon arrival at the F&B outlets.
2. Seat guests and provide them with menus in a timely manner.
3. Provide detailed information about menu items, including ingredients and preparation methods, and make recommendations based on guest preferences.
4. Take food and beverage orders accurately and enter them into the POS system promptly.
5. Relay orders to the kitchen and bar staff and ensure timely delivery of food and beverages to guests.
6. Monitor guest satisfaction and respond promptly and courteously to any complaints or concerns.
7. Ensure cleanliness and organization of the dining areas, including tables, chairs, and condiment stations.
8. Assist in the setup and breakdown of dining areas before and after service.
9. Maintain knowledge of current promotions, events, and special offers within the F&B outlets.
10. Handle cash and credit card transactions accurately and efficiently, following established procedures.
11. Collaborate with other team members to ensure smooth operation and guest satisfaction.
12. Adhere to all health and safety regulations and guidelines to ensure a safe environment for guests and staff.
13. Attend staff meetings and training sessions as required.
14. Perform other duties as assigned by the Food & Beverage Manager or supervisory staff.
Qualifications:
1. Bachelors in hospitality management is preferred
2. Previous experience in a customer service role, preferably in the hospitality industry.
3. Strong communication and interpersonal skills.
4. Ability to work effectively in a fast-paced environment and remain calm under pressure.
5. Excellent multitasking abilities and attention to detail.
6. Basic math skills for handling cash and processing transactions.
7. Knowledge of food and beverage products, including ingredients and preparation methods, is desirable.
8. Ability to work flexible hours, including evenings, weekends, and holidays.
9. Physical ability to stand for extended periods and lift moderate weights.
10. Positive attitude and willingness to go above and beyond to ensure guest satisfaction.
-
Guest Services Associate
4 days ago
Bengaluru, Karnataka, India Shilton Hospitality Pvt Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionShilton Hospitality Pvt Ltd is a diversified hospitality company offering business hotels, resto-bars, catering services, music festivals, and leisure resorts. Our company is committed to providing exemplary service and memorable experiences for our guests. We pride ourselves on our attention to detail and dedication to hospitality...
-
Guest Services Associate
2 weeks ago
Bengaluru, Karnataka, India PVR Limited Full time ₹ 3,00,000 - ₹ 4,50,000 per yearCompany DescriptionPVR Limited, founded in April 1995, through a joint venture between Priya Exhibitors Private Limited and Village Roadshow Limited, is India's leading multiplex chain. PVR pioneered the multiplex revolution in India by establishing the first multiplex in New Delhi in 1997. Today, PVR owns over 750 screens across more than 160 properties in...
-
Guest Services Associate
3 days ago
Bengaluru, Karnataka, India Marriott International Full time ₹ 3,00,000 - ₹ 4,50,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure...
-
Guest Service Associate
20 hours ago
Bengaluru, Karnataka, India JW Marriott Full time ₹ 3,00,000 - ₹ 4,50,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryProcess all guest check-ins, check-outs, room assignments, and room change/late check-out...
-
Guest Service Associate
14 hours ago
Bengaluru, Karnataka, India Marriott International, Inc Full time ₹ 1,50,000 - ₹ 3,00,000 per yearJob Description POSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. ...
-
Guest Service Associate
4 days ago
Bengaluru, Karnataka, India Bengaluru Airport Services Limited (BASL) Full time ₹ 80,000 - ₹ 1,20,000 per yearJob Summary:The Guest Service Associate Front Office will be responsible for delivering exceptional guest experiences at the Transit Hotel. The role involves managing check-in/check-out operations, guest queries, room allocations, and ensuring smooth coordination with housekeeping, reservations, and other departments to maintain high service standards.Duties...
-
Guest Service Associate
4 weeks ago
Bengaluru, Karnataka, India The Fresh Factory Full timeAbout the Company:The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. The Fresh Factory is a focused high quality clean label grocery store which becomes a sourcing centre for the kitchen and barista for food and beverages.About the Role:We are looking for a Guest Service Associate for grocery store operations in...
-
Guest Service Associate
1 week ago
Bengaluru, Karnataka, India Century Real Estate Holdings Pvt Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per yearAs a Guest Service Associate in the Food & Beverage department, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service. You will assist in the smooth operation of the F&B outlets, maintaining cleanliness, and providing knowledgeable assistance to guests regarding menu items and services.Responsibilities:Greet...
-
Guest Services Associate
2 weeks ago
Bengaluru, Karnataka, India Marriott International Full time ₹ 2,50,000 - ₹ 3,50,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationMulberry Shades Bengaluru Nandi Hills a Tribute Portfolio, Survey No 28, 29 & 30, Kemathimmanahalli Village, Bengaluru, Karnataka, India, 562110ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room...
-
Guest Service Associate
16 hours ago
Bengaluru, Karnataka, India Marriott International, Inc Full time ₹ 1,50,000 - ₹ 4,50,000 per yearJob Description POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements,...
