
Guest Services Associate
3 hours ago
Additional Information
Job Number
Job CategoryRooms & Guest Services Operations
LocationMulberry Shades Bengaluru Nandi Hills a Tribute Portfolio, Survey No 28, 29 & 30, Kemathimmanahalli Village, Bengaluru, Karnataka, India, 562110
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Guest Services Associate
11 hours ago
Bengaluru, Karnataka, India PVR Limited Full time ₹ 3,00,000 - ₹ 4,50,000 per yearCompany DescriptionPVR Limited, founded in April 1995, through a joint venture between Priya Exhibitors Private Limited and Village Roadshow Limited, is India's leading multiplex chain. PVR pioneered the multiplex revolution in India by establishing the first multiplex in New Delhi in 1997. Today, PVR owns over 750 screens across more than 160 properties in...
-
Guest Services Associate
2 weeks ago
Bengaluru, Karnataka, India Marriott International Full time ₹ 3,00,000 - ₹ 4,50,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure...
-
Guest Service Associate
2 weeks ago
Bengaluru, Karnataka, India Century Real Estate Full time ₹ 3,00,000 - ₹ 4,50,000 per yearABOUT OUR COMPANY At Century Real Estate, growth powers our journey forward with unstoppable energy. Since 1973, we've exceeded expectations, growing with unwavering determination. Today, we're becoming a vibrant hub of opportunity, with 20 million sq. ft. of projects shaping the skyline. Our developments reflect our commitment to creating lively spaces that...
-
Guest Service Associate
2 weeks ago
Bengaluru, Karnataka, India The Fresh Factory Full timeAbout the Company:The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. The Fresh Factory is a focused high quality clean label grocery store which becomes a sourcing centre for the kitchen and barista for food and beverages.About the Role:We are looking for a Guest Service Associate for grocery store operations in...
-
Guest Service Associate
3 weeks ago
Bengaluru, Karnataka, India The Fresh Factory Full timeAbout the Company:The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. The Fresh Factory is a focused high quality clean label grocery store which becomes a sourcing centre for the kitchen and barista for food and beverages.About the Role:We are looking for a Guest Service Associate for grocery store operations in...
-
Guest Service Associate
3 weeks ago
Bengaluru, Karnataka, India The Fresh Factory Full timeAbout the Company:The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. The Fresh Factory is a focused high quality clean label grocery store which becomes a sourcing centre for the kitchen and barista for food and beverages.About the Role:We are looking for a Guest Service Associate for grocery store operations in...
-
Guest Service Associate
3 weeks ago
Bengaluru, Karnataka, India Marriott Full timeJob Number 24152113 Job Category Housekeeping Laundry Location Bengaluru Marriott Hotel Whitefield 8th Road Plot No 75 Bengaluru Karnataka India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments Fill cart with supplies and transport cart to...
-
Guest Service Associate
11 hours ago
Bengaluru, Karnataka, India Marriott International Full time ₹ 1,04,000 - ₹ 1,30,878 per yearAdditional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationTrinity Whitefield Bengaluru, No Road No 1, Bengaluru, Karnataka, India, 560066ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer...
-
Guest Service Associate
2 days ago
Bengaluru, Karnataka, India Sheraton Hotels & Resorts Full time ₹ 1,50,000 - ₹ 3,00,000 per yearAdditional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationSheraton Grand Bangalore Hotel at Brigade Gateway, 26/1 Dr. Rajkumar Road, Bengaluru, Karnataka, India, 560055VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryComplete closing duties, including storing all reusable goods, breaking down...
-
Guest Services Associate- Front Office
5 days ago
Bengaluru, Karnataka, India Marriott International Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bengaluru, Karnataka, India, 560048ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late...