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Guest Services Associate
2 weeks ago
Company Description
PVR Limited, founded in April 1995, through a joint venture between Priya Exhibitors Private Limited and Village Roadshow Limited, is India's leading multiplex chain. PVR pioneered the multiplex revolution in India by establishing the first multiplex in New Delhi in 1997. Today, PVR owns over 750 screens across more than 160 properties in 65+ cities. Headquartered in Gurugram, Haryana, PVR is committed to offering superior ambiance, advanced technology, and exceptional service to ensure an unparalleled cinema experience.
Role Description
This is a full-time on-site role for a Guest Services Associate, located in Bengaluru. The Guest Services Associate will be responsible for providing exceptional customer service, managing guest inquiries, handling reservations, and ensuring a pleasant experience for all visitors. Day-to-day tasks include greeting guests, addressing their needs promptly, and maintaining a welcoming and efficient environment.
Qualifications
- Guest Services and Guest Service skills
- Customer Service and Communication skills
- Experience with Reservations and handling inquiries
- Ability to work in a fast-paced environment
- Strong interpersonal and problem-solving skills
- Previous experience in hospitality or similar roles is advantageous
- diploma or equivalent in Hotel Management or Aviation
