WFH Night Shift Customer Service Representative For a USA company

5 hours ago


Delhi, Delhi, India 96716b0f-de30-4a46-9355-b05bf24492bc Full time ₹ 3,60,000 - ₹ 5,04,000 per year

WFH Night Shift Customer Service Representative (USA company)

Pay: INR 30,000 - INR 42,000.00 per month

Job description:

Work From Home, Night Shift E-commerce / BPO Support for USA based Company

Customer Support for International SIM card users globally.

Handle inquiries

Resolve issues.

Provide Support to the end user.

Improve Customer experience.

Support Management for Business Development

Important:

This is a Full-time contract job.

No perks or bonuses.

Night-shift only. (India Time)

Work location: Remote / WFH

Qualifications:

Experience in an E-commerce/ Mobile Service provider is a plus.

Experience in T-Mobile, Verizon and AT&T prepaid is preferred.

Must be a College Graduate

5-year plus experience in BPO / Call Center experience is a plus

Good English comprehension. Neutral accent

Analytical and good knowledge in MS Office esp. Excel*

Fast-learner, have a keen attention to details , have passion to learn and able to multi-task

Reliable, Problem solver and resolution oriented

Should be willing to work on weekends and holidays

Tool requirements:

Laptop or Desktop (with external keyboard and mouse /computer of at least 8 GB RAM

Wired Internet Connection speed of 20 MBPS or higher

Good quality USB headset

Second Monitor after 30 days is a must.

Dependable and steady backup for electricity and internet.


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