WFH Night Shift Customer Service Representative For a USA company
5 hours ago
WFH Night Shift Customer Service Representative (USA company)
Pay: INR 30,000 - INR 42,000.00 per month
Job description:
Work From Home, Night Shift E-commerce / BPO Support for USA based Company
Customer Support for International SIM card users globally.
Handle inquiries
Resolve issues.
Provide Support to the end user.
Improve Customer experience.
Support Management for Business Development
Important:
This is a Full-time contract job.
No perks or bonuses.
Night-shift only. (India Time)
Work location: Remote / WFH
Qualifications:
Experience in an E-commerce/ Mobile Service provider is a plus.
Experience in T-Mobile, Verizon and AT&T prepaid is preferred.
Must be a College Graduate
5-year plus experience in BPO / Call Center experience is a plus
Good English comprehension. Neutral accent
Analytical and good knowledge in MS Office esp. Excel*
Fast-learner, have a keen attention to details , have passion to learn and able to multi-task
Reliable, Problem solver and resolution oriented
Should be willing to work on weekends and holidays
Tool requirements:
Laptop or Desktop (with external keyboard and mouse /computer of at least 8 GB RAM
Wired Internet Connection speed of 20 MBPS or higher
Good quality USB headset
Second Monitor after 30 days is a must.
Dependable and steady backup for electricity and internet.
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