Customer Service Representative

3 days ago


Delhi, Delhi, India Auto-Nex Insurance Services ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Location:
Delhi, India

Employment Type:
Full-Time

Company:
Auto-Nex Insurance Services Ltd.

Salary:
To be discussed during the interview process

Job Summary

We're looking for a
Customer Service Representative
based in
Delhi
who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences. If you're a strong communicator, problem-solver, and team player, we'd love to connect with you

What You'll Do

  • Handle customer inquiries via phone, email, live chat, or social media
  • Resolve product or service-related issues with professionalism and efficiency
  • Log customer interactions and maintain accurate records in CRM tools
  • Provide clear and helpful information about products and services
  • Collaborate with internal teams to enhance overall customer satisfaction

What We're Looking For

  • 1+ year of experience in customer service or a similar role
  • Excellent verbal and written communication skills in English (Hindi is a plus)
  • Ability to remain calm under pressure and multitask effectively
  • Familiarity with CRM systems like Zendesk, Freshdesk, or Salesforce
  • Customer-focused attitude with a strong sense of ownership

Why Join Us

  • Friendly and inclusive work culture
  • Career growth and learning opportunities
  • Competitive compensation and performance-based incentives
  • Convenient location in Delhi
  • Supportive management and collaborative team environment


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