Customer Service Representative
3 days ago
Location:
Delhi, India
Employment Type:
Full-Time
Company:
Auto-Nex Insurance Services Ltd.
Salary:
To be discussed during the interview process
Job Summary
We're looking for a
Customer Service Representative
based in
Delhi
who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences. If you're a strong communicator, problem-solver, and team player, we'd love to connect with you
What You'll Do
- Handle customer inquiries via phone, email, live chat, or social media
- Resolve product or service-related issues with professionalism and efficiency
- Log customer interactions and maintain accurate records in CRM tools
- Provide clear and helpful information about products and services
- Collaborate with internal teams to enhance overall customer satisfaction
What We're Looking For
- 1+ year of experience in customer service or a similar role
- Excellent verbal and written communication skills in English (Hindi is a plus)
- Ability to remain calm under pressure and multitask effectively
- Familiarity with CRM systems like Zendesk, Freshdesk, or Salesforce
- Customer-focused attitude with a strong sense of ownership
Why Join Us
- Friendly and inclusive work culture
- Career growth and learning opportunities
- Competitive compensation and performance-based incentives
- Convenient location in Delhi
- Supportive management and collaborative team environment
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