Customer Service Representative

1 week ago

Delhi, Delhi, India Venture Smarter Full time ₹ 36,000 - ₹ 42,000 per year
The Role:

The role: 

Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.

As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our products and services. You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media.

**** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.

Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.

If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. ****

Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you'll know we're the place to be.

What the job entails:

  • Answer incoming calls and emails from customers and respond to their questions and concerns
  • Provide information about our products and services, such as features, benefits, pricing, and availability
  • Process orders, payments, refunds, and returns, and update customer records accordingly
  • Resolve customer issues and complaints or escalate them to the appropriate department or manager
  • Collect and record customer feedback and suggestions and share them with the relevant teams
  • Maintain a high level of customer satisfaction and loyalty and follow up with customers when necessary
  • Collaborate with other customer service representatives and teams to ensure consistent and quality service delivery
  • Stay updated on our products and services, policies and procedures, and industry trends and best practices
Ideal Profile:

Job Requirements:

  • High school diploma or equivalent; bachelor's degree in a related field is a plus
  • Previous experience in customer service, sales, or a similar role, preferably in a tech or consulting industry
  • Excellent communication, interpersonal, and listening skills, with the ability to communicate effectively with diverse customers and stakeholders
  • Proficient in Microsoft Office and CRM software, such as Salesforce, HubSpot, or Zendesk
  • Ability to work in a fast-paced, dynamic, and customer-oriented environment and adapt to changing needs and expectations
  • Ability to work independently and as part of a team and manage multiple tasks and priorities
  • Attention to detail, accuracy, and quality, with a problem-solving and customer-centric mindset
What's on Offer?
  • Flexible working options
  • Opportunity to make a positive impact
  • Leadership Role

  • Customer Service Representative

    2 weeks ago

    Delhi, Delhi, India Jugteshwar Hospitality & Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionJugteshwar Hospitality & Services Pvt Ltd represents a new era of luxurious hospitality in India. The company provides seamless travel experiences to both Indian and international destinations, offering a wide range of multi-branded options for comfort, reliability, luxury, and a royal experience. Renowned for its commitment to excellence,...

  • Customer Service Representative

    4 days ago

    Delhi, Delhi, India Volantix Global Private Limited Full time

    Company DescriptionVolantix Global Pvt. Ltd. is a growing travel company that provides world-class flight booking, holiday packages, and customer support services to international travelers. We aim to redefine travel experiences by offering reliable solutions with excellent service.Role DescriptionThis is a full-time, on-site role for aCustomer Service...

  • Customer Service Representative

    2 weeks ago

    Delhi, Delhi, India Skytech aviation services Full time

    Job Title: Customer Service RepresentativeLocation: Dwarka Expressway, Sector 108, GurugramSalary: ₹16,000 – ₹20,000 (In-hand)Job Type: Full-timeGender Preference: Female candidates preferredJob Description:We are looking for a Customer Service Associate to join our team. The ideal candidate should have good communication skills and a positive...

  • Customer Service Representative

    1 week ago

    Delhi, Delhi, India Ims Mercantiles Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Summary:We are seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, helping them with inquiries, resolving complaints, and ensuring a smooth and positive customer experience. Your goal is to provide top-notch service that strengthens customer satisfaction...

  • Customer Service Representative

    2 weeks ago

    Delhi, Delhi, India Seligo Consultants Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Customer Service Representative - Female (International Travel Process) NSP - Delhi**Location:** Netaji Subhash Place - Delhi (On-site)**Working Days:** Monday to Saturday**Timings:** 10:00 AM 7:00 PM**Industry:** Travel & Tourism**Type:** Full-time**CTC:** 4-5 LPAKey Responsibilities:Handle inbound and outbound calls for travel bookings or customer...

  • Customer Service Representative

    2 weeks ago

    Delhi, Delhi, India InTalent Asia Full time ₹ 30,00,000 - ₹ 90,00,000 per year

    DON'T MISS OUT THE OPPORTUNITYWE ARE HIRING: Customer Service RepresentativeJob Location: Colombo 01Working Days: Monday to Friday 9.00AM to 6.00PMWorking Method: OnsiteEmployment Type: PermanentIf you are interested, please send your CV through or About the RoleIf you have excellent typing skills, enjoy helping customers, and want to gain international...

  • Junior Customer Service Representative

    3 days ago

    Delhi, Delhi, India HoloHire Full time

    Location:RemoteAbout the role:Are you a people person with excellent communication skills? We're looking for aJunior Customer Service Representativeto join our team and provide top-notch support to our customers.What you'll do:Respond to customer inquiries via phone, email, or chat.Resolve customer issues promptly and effectively.Document customer...

  • Female customer service representative

    7 days ago

    Delhi, Delhi, India FitClub Full time

    Job Description:Job Title: Customer Service Representative (Female)Location: FitClub, Gurgaon Golf Course RoadIndustry: Fitness & WellnessAbout FitClubFitClub is one of Gurgaon's premium fitness destinations, offering world-class facilities, expert trainers, and a customer-focused experience. We are looking for a dynamic and customer-oriented female...

  • Virtual Customer Service Representative

    1 week ago

    Delhi, Delhi, India Total Shape Full time ₹ 2,30,40,000 - ₹ 3,07,20,000 per year

    The Role: Company: Total ShapeLocation: Work From Home (Remote)Salary: $2,500 – $3,200 per month (depending on experience)Role Overview:We are seeking a Virtual Customer Service Representative to deliver exceptional support to our customers via email, chat, and phone. The ideal candidate is empathetic, detail-oriented, and skilled in providing high-quality...

  • Customer Service Representative

    7 days ago

    Delhi, Delhi, India Arena Worldwide Logistics Pvt. Ltd. Full time

    Job Summary:We are seeking an experienced person who has past experience in customer service in a freight forwarding or international courier company. The job involves tracking daily shipments, monitoring movements, resolving queries, addressing delivery and customs issues, and keeping clients updated. The ideal candidate should be familiar with DHL, FedEx,...