Customer Service Representative

2 days ago

Delhi, Delhi, India Venture Smarter Full time
The Role:

The role: 

Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.

As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our products and services. You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media.

**** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.

Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.

If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. ****

Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you'll know we're the place to be.

What the job entails:

  • Answer incoming calls and emails from customers and respond to their questions and concerns
  • Provide information about our products and services, such as features, benefits, pricing, and availability
  • Process orders, payments, refunds, and returns, and update customer records accordingly
  • Resolve customer issues and complaints or escalate them to the appropriate department or manager
  • Collect and record customer feedback and suggestions and share them with the relevant teams
  • Maintain a high level of customer satisfaction and loyalty and follow up with customers when necessary
  • Collaborate with other customer service representatives and teams to ensure consistent and quality service delivery
  • Stay updated on our products and services, policies and procedures, and industry trends and best practices
Ideal Profile:

Job Requirements:

  • High school diploma or equivalent; bachelor's degree in a related field is a plus
  • Previous experience in customer service, sales, or a similar role, preferably in a tech or consulting industry
  • Excellent communication, interpersonal, and listening skills, with the ability to communicate effectively with diverse customers and stakeholders
  • Proficient in Microsoft Office and CRM software, such as Salesforce, HubSpot, or Zendesk
  • Ability to work in a fast-paced, dynamic, and customer-oriented environment and adapt to changing needs and expectations
  • Ability to work independently and as part of a team and manage multiple tasks and priorities
  • Attention to detail, accuracy, and quality, with a problem-solving and customer-centric mindset
What's on Offer?
  • Flexible working options
  • Opportunity to make a positive impact
  • Leadership Role

  • Customer Service Representative

    1 week ago

    Delhi, Delhi, India Thomas Global Logistics Private Limited Full time

    Company DescriptionThomas Global Logistics Private Limited is led by industry experts with over 27 years of experience in providing end-to-end logistics solutions. The company is dedicated to offering seamless, reliable, and innovative logistics services globally while addressing everyday challenges in the supply chain and trade integration. With a mission...

  • Customer Service Representative

    6 days ago

    Delhi, Delhi, India Livanova Full time

    We are looking for a highly skilled and experienced Customer Service Representative to join our team at LivaNova. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our customers.Roles and ResponsibilityHandle customer inquiries and resolve issues professionally and courteously.Provide timely and...

  • Customer Service Representative

    6 days ago

    Delhi, Delhi, India InTalent Asia Full time

    DON'T MISS OUT THE OPPORTUNITYWE ARE HIRING: Customer Service RepresentativeJob Location: Colombo 01Working Days: Monday to Friday 9.00AM to 6.00PMWorking Method: OnsiteEmployment Type: PermanentIf you are interested, please send your CV through or About the RoleIf you have excellent typing skills, enjoy helping customers, and want to gain international...

  • Customer Service Representative

    4 days ago

    Delhi, Delhi, India Ezyschooling Full time

    Company DescriptionEzyschooling is a well-established, dynamic community that brings together over 1,000 schools and over 75,000 parents with a common goal of simplifying the search for an ideal educational path. We offer a unique advantage to parents who can apply to multiple schools using a single, streamlined application form. Our platform empowers...

  • Customer Service Representative

    6 days ago

    Delhi, Delhi, India M365Consult Full time

    Location:Remote |Job Type:Full-timeAbout Us:We are a fast-growing European startup specializing in Microsoft solutions. Our team is passionate about innovation, collaboration, and building a strong brand presence across digital platforms. Were looking for motivated individuals eager to learn and grow with usThe Role:We are seeking a motivated and tech-savvy...

  • Virtual Customer Service Representative

    4 days ago

    Delhi, Delhi, India Total Shape Full time

    The Role: Company: Total ShapeLocation: Work From Home (Remote)Salary: $2,500 – $3,200 per month (depending on experience)Role Overview:We are seeking a Virtual Customer Service Representative to deliver exceptional support to our customers via email, chat, and phone. The ideal candidate is empathetic, detail-oriented, and skilled in providing high-quality...

  • Customer Service Representative

    12 hours ago

    Delhi, Delhi, India Giffy Infotech pvt Ltd Full time

    Company DescriptionGiffy Infotech Private Limited is India's premier house of personalized gifting brands, blending design innovation with precision manufacturing to deliver unique and high-quality gift solutions. Our flagship brands include Clickokart, The Wallet Store, Kayxn, and MakeYourGift, specializing in customized products for individuals and...

  • Customer Service Representative

    2 weeks ago

    Delhi, Delhi, India Hammer Head Global Solutions Pvt. Ltd. Full time

    Job Title: Security Dispatcher (Virtual Field Supervisor)Location: New Delhi (India-based, supporting US operations)Job Type: Full-TimeJob SummaryHammer Head Global Solutions Private Limited is expanding and seeking a proactive, solution-oriented Virtual Field Supervisor to join our team. This role is perfect for someone who can effectively engage with field...

  • Territory Service Representative-SJE

    4 days ago

    Delhi, Delhi, India Talentmate skillfied mentor Full time

    We are looking for a highly skilled and experienced Territory Service Representative to join our team. The ideal candidate will have a strong background in sales and customer service, with excellent communication and problem-solving skills.Roles and ResponsibilityDevelop and execute sales strategies to achieve business objectives and expand the customer...

  • Customer Service Specialist

    7 days ago

    Delhi, Delhi, India Devloit Full time

    Position: Customer Service, Advisor ILocation – Cyberjaya, Selangor, MalaysiaBusiness Hours: Rotating shift 7am-10:30pm (8 hours working/1 hour lunch /30mins Break time)Business days: Monday – Sunday (5 working days/2 days off)Language: Japanese only with N1 certificate"Candidate needs to relocate Malaysia"Job Profile SummaryWe are seeking a...