Customer Service Representative

21 hours ago

Delhi, Delhi, India Venture Smarter Full time ₹ 30,000 - ₹ 60,000 per year
The Role:

The role: 

Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.

As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our products and services. You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media.

**** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.

Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.

If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. ****

Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you'll know we're the place to be.

What the job entails:

  • Answer incoming calls and emails from customers and respond to their questions and concerns
  • Provide information about our products and services, such as features, benefits, pricing, and availability
  • Process orders, payments, refunds, and returns, and update customer records accordingly
  • Resolve customer issues and complaints or escalate them to the appropriate department or manager
  • Collect and record customer feedback and suggestions and share them with the relevant teams
  • Maintain a high level of customer satisfaction and loyalty and follow up with customers when necessary
  • Collaborate with other customer service representatives and teams to ensure consistent and quality service delivery
  • Stay updated on our products and services, policies and procedures, and industry trends and best practices
Ideal Profile:

Job Requirements:

  • High school diploma or equivalent; bachelor's degree in a related field is a plus
  • Previous experience in customer service, sales, or a similar role, preferably in a tech or consulting industry
  • Excellent communication, interpersonal, and listening skills, with the ability to communicate effectively with diverse customers and stakeholders
  • Proficient in Microsoft Office and CRM software, such as Salesforce, HubSpot, or Zendesk
  • Ability to work in a fast-paced, dynamic, and customer-oriented environment and adapt to changing needs and expectations
  • Ability to work independently and as part of a team and manage multiple tasks and priorities
  • Attention to detail, accuracy, and quality, with a problem-solving and customer-centric mindset
What's on Offer?
  • Flexible working options
  • Opportunity to make a positive impact
  • Leadership Role

  • Customer Service Representative

    1 week ago

    Delhi, Delhi, India UpLnqq Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Representative, located in Delhi, India. The Customer Service Representative will handle day-to-day tasks including responding to customer inquiries, providing support, ensuring customer satisfaction, and managing customer experiences....

  • Customer Service Representative

    5 days ago

    Delhi, Delhi, India Jugteshwar Hospitality & Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionJugteshwar Hospitality & Services Pvt Ltd represents a new era of luxurious hospitality in India. The company provides seamless travel experiences to both Indian and international destinations, offering a wide range of multi-branded options for comfort, reliability, luxury, and a royal experience. Renowned for its commitment to excellence,...

  • Customer Service Representative

    2 weeks ago

    Delhi, Delhi, India Piezel LLC Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Gurugram for a Customer Service Representative. The Customer Service Representative will be responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include...

  • Customer Service Representative

    7 days ago

    Delhi, Delhi, India CZARINA Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Hiring: Customer Service Representative – Luxury Fashion (Full-Time, On-Site)Chattarpur Hills MehrauliDelhi11:00 AM – 7:00 PM | 6-day work weekAbout CzarinaCzarina is a global luxury resort-wear house known for itshand-embellished couture kaftans, elevated silhouettes, and exquisite craftsmanship.Rooted in artistic expression and feminine elegance,...

  • Customer Service Representative

    1 week ago

    Delhi, Delhi, India GURUSOUL REALTY PRIVATE LIMITED Full time ₹ 1,100 - ₹ 1,73,790 per year

    We are seeking a Customer Service Representative (CSR) to join our team. The CSR will act as the first point of contact for customers, handling inquiries, resolving complaints, and providing information about our products and services.Job Types: Full-time, FresherPay: ₹11, ₹17,379.34 per monthBenefits:Health insuranceLanguage:Hindi (Required)Work...

  • Customer Service Representative

    5 days ago

    Delhi, Delhi, India Skytech aviation services Full time

    Job Title: Customer Service RepresentativeLocation: Dwarka Expressway, Sector 108, GurugramSalary: ₹16,000 – ₹20,000 (In-hand)Job Type: Full-timeGender Preference: Female candidates preferredJob Description:We are looking for a Customer Service Associate to join our team. The ideal candidate should have good communication skills and a positive...

  • Customer Service Representative

    2 weeks ago

    Delhi, Delhi, India M365Connect Full time ₹ 25,00,000 - ₹ 75,00,000 per year

    Customer Service Representative - IT Outreach SpecialistLocation: Remote | Job Type: Full-timeAbout Us:At M365Connect, we specialize in connecting elite Microsoft professionals with leading European IT companies. Our commitment to delivering exceptional service and innovative recruitment solutions drives us to excel. Join us in shaping the future of IT...

  • Customer Service Representative

    18 hours ago

    Delhi, Delhi, India Ims Mercantiles Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Summary:We are seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, helping them with inquiries, resolving complaints, and ensuring a smooth and positive customer experience. Your goal is to provide top-notch service that strengthens customer satisfaction...

  • Customer Service Representative

    1 day ago

    Delhi, Delhi, India Auto-Nex Insurance Services ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Location:Delhi, IndiaEmployment Type:Full-TimeCompany:Auto-Nex Insurance Services Ltd.Salary:To be discussed during the interview processJob SummaryWe're looking for aCustomer Service Representativebased inDelhiwho thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences. If you're a strong communicator,...

  • Customer Service Representative

    5 days ago

    Delhi, Delhi, India Seligo Consultants Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Customer Service Representative - Female (International Travel Process) NSP - Delhi**Location:** Netaji Subhash Place - Delhi (On-site)**Working Days:** Monday to Saturday**Timings:** 10:00 AM 7:00 PM**Industry:** Travel & Tourism**Type:** Full-time**CTC:** 4-5 LPAKey Responsibilities:Handle inbound and outbound calls for travel bookings or customer...