Client Relationship Manager
3 days ago
A Client Relationship Manager oversees client engagement, sales growth, and service excellence within the photoshoot and creative production industry. This role focuses on developing long-term client partnerships, managing key accounts, and leading the client service team to ensure smooth coordination between clients and creative professionals.
Key Responsibilities:
- Build and maintain strong relationships with high-value clients to ensure satisfaction and loyalty.
- Oversee the client relationship team and guide them in handling inquiries, proposals, and follow-ups.
- Develop and implement sales strategies to achieve business growth targets.
- Coordinate with photographers, stylists, production managers, and creative directors to deliver projects that meet client expectations.
- Monitor project progress, handle escalations, and ensure timely delivery of services.
- Analyze client feedback and market trends to identify opportunities for improvement and expansion.
- Prepare regular reports on sales performance, client retention, and service quality.
Skills & Qualities:
- Proven experience in client relationship management or sales, preferably in creative or photography industries.
- Excellent leadership, communication, and negotiation skills.
- Strong organizational and problem-solving abilities.
- Ability to manage multiple projects and clients simultaneously.
- Customer-focused mindset with a drive for results.
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Work Location: In person
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