Sales and Customer Support

2 weeks ago

Jaipur, Rajasthan, India Jolly Healthcare Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Key Responsibilities:

Order to Dispatch Activities

  • Verify orders and check for addition or deletion of products as per sales staff or parties.
  • Check which orders have been received and ensure that estimates are generated accordingly.
  • Follow up on pending dispatches.
  • Provide shipment details to parties and sales staff.
  • Maintain stock report data sheets and cross-check stock data of all parties.

Payment and Credit Note Management

  • Confirm payment status with parties.
  • Follow up with sales staff and parties regarding outstanding and advance payments.
  • Initiate or verify the issuance of Credit Notes and track pending CNs from parties.
  • Prepare monthly and weekly Credit Note data reports for RSM.

Communication and Coordination

  • Handle mail communication with parties regarding outstanding payments, Credit Notes, and stock updates.
  • Communicate with stockiest via email as required.
  • Resolve queries raised by sales staff or parties.

Reporting and Approvals

  • Prepare weekly and monthly sales data reports.
  • Follow up on special rate approval requests.
  • Keep track KAM performance.

Educational Qualifications (Mandatory):

  • B.Sc. / M.Sc. in Biology, Microbiology, or Biotechnology
  • B Tech in Biotechnology or related field (preferred)

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