Sales and Customer Support Specialist

15 hours ago

Jaipur, Rajasthan, India Mr N Mrs Pet Full time ₹ 2,00,000 - ₹ 3,50,000 per year

Who We Are:At Mr n Mrs Pet, we're India's largest pet sourcing platform, bringing joy to pet lovers by connecting them with their perfect pets Whether it's playful pups, curious kitties, or little pocket-sized animals, we make it our mission to make pet parenting easy and fun. As we grow, we need a Sales and Customer Support Specialist who's excited to help customers, drive sales, and make a big impact. Are you ready to be a part of our paw-some team?

What You'll Do:

  • Assist Customers: Help customers pick the perfect pet by understanding their needs, preferences, and lifestyle.
  • Drive Sales: Achieve and exceed sales targets by recommending the best pets and pet-related products.
  • Customer Support: Handle inquiries and provide stellar support via calls, chats, and emails. Ensure every customer has a positive experience with us.
  • Relationship Building: Build strong relationships with customers and follow up to ensure satisfaction, loyalty, and future purchases.
  • Problem Solving: Address customer issues promptly and find creative solutions with a smile (even through a screen).
  • Organize & Update: Keep customer records up to date and track progress, ensuring timely follow-ups and data accuracy.

What We're Looking For:

  • Experience: At least 6 months to 3 years in sales or customer support.
  • Skills: Excellent communication skills – whether you're chatting on the phone or writing an email, you connect easily with people.
  • Tech-Savvy: Comfortable with computers, CRM software, and open to learning new tools.
  • Attitude: A positive and friendly approach to customers with the ability to work efficiently in a fast-paced environment.
  • Education: High school diploma or equivalent, and bonus points for additional college coursework or certifications.

Why You'll Love It Here:

  • Fun and Creative Team: Our departments are made up of passionate people who love working together. We encourage fresh ideas and creative approaches to problem-solving.
  • Growth and Learning Opportunities: As we grow, you grow There's plenty of room for you to learn new skills, take on new challenges, and advance your career with us.
  • Make an Impact: Your role will directly help pet owners find their new best friends and make their lives better. Plus, you get to work in an industry you can feel good about
  • Amazing Culture: We work hard, but we have fun too A supportive, friendly environment where you'll feel right at home.

Work Schedule:

  • Working Days: 6 days a week with rotational offs.
  • Shifts: Rotational shifts (no night shifts).

Ready to Join Us?If you love pets, are passionate about customer service, and want to be part of a fast-growing, creative team, we want to hear from you Apply now and start your journey with Mr n Mrs Pet. Let's make the world a better place, one pet at a time

Job Types: Full-time, Permanent

Pay: ₹200, ₹350,000.00 per year

Application Question(s):

  • Are you open for full-time in-office role in Jaipur (8.5 hrs/day)? If yes, Reply: My name is [Your Name], I`m comfortable with Jaipur & full-time. I love dogs, esp. [Breed].
  • Do you have a dog? If yes, share its breed, age & qualities. If you make it Chief Dog Officer, what qualities would you look for? If no, which breed, age & qualities would you choose?
  • What made you choose this profile, and what skills or strengths do you think you can bring to our team?

Work Location: In person

  • Customer Support Specialist

    2 weeks ago

    Jaipur, Rajasthan, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 7,00,000

    Job Role:We are seeking a highly motivated and customer-focused individual to excel in our organization as a Customer Support Representative.Main Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat.Identify and resolve customer issues efficiently while maintaining a positive attitude.Provide accurate, valid,...

  • Customer Support Executive

    4 weeks ago

    Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    3 weeks ago

    Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    3 weeks ago

    Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    2 weeks ago

    Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Urgent requirement For Sales Engineer

    9 hours ago

    Jaipur, Rajasthan, India Industrial Sales And Manufacturing Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Participated in sales training, followed processes,tracked industry trends,identified leads,engaged customers,supported seniors,prepared reports/presentations,ensured follow-ups,collaborated on targets,Drove up selling & Cross Selling.Employee state insuranceProvident fund

  • Tele Sales Executive

    5 days ago

    Jaipur, Rajasthan, India Fine Acers Hotels And Resorts Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Telesales Specialist Luxury Resort InvestmentsJaipur | 25K-40K + Incentives | On-siteRole:Handle inbound & outbound sales callsBuild client relationships & explain investment opportunitiesAchieve sales targets & support customers through the processPerks: Attractive salary + performance incentives Training & brand support Growth in Indias premium resort...

  • Urgent Search Event Sales Specialist

    3 weeks ago

    Jaipur, Rajasthan, India Al fahad tour and travel Full time

    Job OverviewWe are seeking a dedicated Event Sales Specialist to join our team in Jaipur This full-time junior-level position requires 1 to 3 years of relevant work experience The candidate will be responsible for helping to drive event sales and achieving business growth through effective strategies and exceptional customer relationship management...

  • Support and Success Specialist

    2 weeks ago

    Jaipur, Rajasthan, India beBeecustomerfirst Full time ₹ 8,00,000 - ₹ 12,50,000

    Job Title:Support and Success SpecialistWe are seeking a highly skilled Support and Success Specialist to join our team. In this role, you will be responsible for providing exceptional customer support and ensuring seamless onboarding experiences for our clients.Job Description:As a Support and Success Specialist, you will handle client queries and provide...

  • Customer/Technical Support Executive-International

    3 weeks ago

    Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

    We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.Job Responsibility:- Handle international customer calls efficiently and professionally.- Understand customer needs and provide...