IT Helpdesk Executive

Key Responsibilities:Lead a team of helpdesk coordinators handling national or regional customer calls.Monitor team performance, call quality, and SLA adherence.Allocate tasks and ensure workload balance across team members.Conduct regular team meetings, training, and feedback sessions to improve communication and service quality.Guide team members in...

Key Responsibilities:Act as the first point of contact for customer queries via phone, email, chat, or ticketing system.Handle order-related issues (tracking, cancellations, returns, exchanges, refunds).Coordinate with logistics partners, warehouse, and sellers to resolve customer complaints.Maintain accurate records of customer interactions and...

Job Responsibility-· Conduct market research to identify selling possibilities and evaluate customer needs· Actively seek out new sales opportunities through cold calling, networking and social media· Set up meetings with potential clients and listen to their wishes and concerns· Prepare and deliver appropriate presentations on products and services·...

Job role:Discount, Pricing, Inventory uploading on Amazon, Flipkart & other market placesMonitoring, managing and updating marketplace catalogue such as product listingsManaging marketplaces backend hygiene.Coordinate with warehouse operations team for timely dispatch of productsP.O. ProcessingLD / DOTD / BBD Scheduling & ExecutionRequired Experience,...

Job Summary:The Junior Executive – Order Processing will be responsible for coordinating with vendors, internal teams, and logistics partners to ensure smooth and timely order execution. The role involves tracking materials, managing rejections and replacements, verifying vendor invoices, and monitoring dispatches to maintain efficient supply chain...

The Assistant to the Chief Operating Officer (COO) plays a pivotal role in ensuring the smooth operation of the executive office. This position requires a highly organized and proactive individual who can manage multiple tasks efficiently. The ideal candidate will provide comprehensive administrative support, assist in project coordination, and help...

Job DescriptionThe Junior Finance Executive will assist the finance team in maintaining accurate financial records and ensuring smooth day-to-day accounting operations.Key Responsibilities:Assist in daily accounting entries, billing, and invoicing.Support bank reconciliation and vendor payments.Maintain and update financial records and reports.Coordinate...

Job Overview:The Security Manager is responsible for safeguarding company assets, employees, and tenants through the development, implementation, and management of effective security policies, procedures, and systems. This role requires leadership in managing security personnel, ensuring compliance, and maintaining strong relationships with external vendors...

Project Manager – Job Descriptionseeking an experienced Project Manager to join our dynamic team and contribute to the successful delivery of technology-driven projects. The ideal candidate will oversee end-to-end project execution, ensure alignment with business objectives, and foster seamless coordination across cross-functional...

Roles and Responsibilities:Responding to customer inquiries and resolving issues in a timely and professional manner. Handling escalated customer complaints and finding effective solutions. Providing product information and assistance to customers. Monitoring customer feedback and suggesting improvements to enhance the customer experience. Collaborating...