Senior Helpdesk Executive

5 days ago


Andheri East, Maharashtra, India IMPACT Infotech Pvt. Ltd Full time ₹ 3,60,000 - ₹ 5,40,000 per year

Key Responsibilities:

  • Lead a team of helpdesk coordinators handling national or regional customer calls.
  • Monitor team performance, call quality, and SLA adherence.
  • Allocate tasks and ensure workload balance across team members.
  • Conduct regular team meetings, training, and feedback sessions to improve communication and service quality.
  • Guide team members in troubleshooting, escalation handling, and CRM updates.
  • Maintain discipline, professionalism, and adherence to helpdesk protocols.
  • Collaborate with management to improve helpdesk processes and customer experience.
  • Act as the escalation point for complex or unresolved customer issues.

Job Type: Full-time

Pay: ₹30, ₹45,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Application Question(s):

  • What is your current location?
  • What is your total years of experience?
  • Current CTC or Take home salary?
  • What is your notice period?

Work Location: In person



  • Andheri East, Maharashtra, India Noraah Jewels Private Limited Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    We require Senior Account Executive/ Account Executive with 3 to 15 years of experience to handle company's account singlehandedly > He must fulfill following requirements:The candidate must have knowledge of Tally accounting system ( Tally Prime)The candidate must be well versed with all day to day accounting activities such as account receivables, account...


  • Andheri East, Maharashtra, India Vendiman Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Title: Senior Executive – Accounts CollectionsDepartment: Finance & AccountsLocation: Andheri East, Mumbai (Work from Office)Reporting To: Manager – Finance & AccountsAbout the Role:We are looking for a Senior Executive – Accounts Collections who will be responsible for ensuring timely collection of outstanding dues, maintaining customer ledgers,...


  • Andheri East, Maharashtra, India Double Hr Consultancy Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    DIGITAL: SENIOR MARKETING EXECUTIVEPharmaceutical /Cosmetic ProductsSelling experience on Amazon, India and International, Flipkart, , Nykaa Reliance, Tata 1mg, PurpleExperience: Social Media Marketing.Age Under 35 Yrs

  • Senior Designer

    2 weeks ago


    Andheri East, Maharashtra, India Fatakpay Digital Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Were hiring a skilled, detail-oriented Senior Designer to lead B2B creative execution for FatakPay.This role demands strong hands-on design skills, an eye for brand compliance, and a deep understanding of both digital and print design formats.Youll work closely with our B2B growth and servicing teams to deliver high-volume, brand-aligned communication assets...


  • Andheri East, Maharashtra, India Pink Sky HR Services Full time ₹ 4,50,000 - ₹ 6,50,000 per year

    We're looking for a Customer Support Executive who is passionate about beauty & fragrance,highly empathetic, communicative, and committed to delivering a delightful experience. You will be the voice of the brand, interacting withcustomers across channels, helping resolve issues, and ensuring that every customer feelsheard and valued.Key...


  • Andheri East, Maharashtra, India Bizelite HR Full time ₹ 7,00,000 - ₹ 8,00,000 per year

    Job Title: Senior Graphic/Web DesignerIndustry: JewelryJob Description:We are looking for a highly creative and experienced Senior Graphic/Web Designer to join our team in the jewelry industry. The ideal candidate will have expertise in creating engaging visual content for digital and print platforms, with strong knowledge of design software and hardware...


  • Andheri East, Maharashtra, India Mani Jewel Full time ₹ 50,000 - ₹ 7,50,000 per year

    EXECUTIVE ASSISTANTJob DescriptionExecuting Correspondence and fixing AppointmentEstablishing effective Communication and work flow with all Functional Heads for effective Co –ordination and Follow – up.Compilation of MIS Reports and Data AnalysisDeputizing / Facilitating Hospitality services to Company's Clients in a cordial manner.Job ProfileShould be...

  • Senior executive

    5 days ago


    Andheri, Maharashtra, India Bizaccenknnect Pvt. Ltd. Full time ₹ 80,00,000 - ₹ 1,20,00,000 per year

    Senior Executive – Offline OperationsLocation: Mumbai, AndheriExperience: 6–8 years in handling B2B agentsJob Summary:We are seeking a dynamic and experienced Senior Executive – Offline Operations to join our growing team in Mumbai. The ideal candidate will have a strong background in handling B2B agents, excellent knowledge of global destinations...

  • Sales executive

    3 days ago


    Andheri East, Maharashtra, India The Art Of Living HR Full time ₹ 2,10,000 - ₹ 4,20,000 per year

    Designation : Business Development Executive Location: Andheri (East), MumbaiJob Description:We are looking for a driven and enthusiastic Business Development Executive to join our growing team. The ideal candidate will play a key role in supporting our client acquisition and relationship-building efforts, particularly with high-net-worth individuals (HNIs)...


  • Andheri East, Maharashtra, India Concept Management Full time ₹ 1,50,000 - ₹ 20,00,000 per year

    Role - Senior Manager – Financial StrategyQualification - Chartered Accountant (CA) / Chartered Financial Analyst (CFA)Experience - 10 to 15 YearsPackage - 15 to 20 LPALocation - Andheri East - Mumbai MHIndustry - Steel ManufacturingRole SummaryThe Senior Manager – Financial Strategy will serve as a key advisor to the leadership team, driving strategic...