Customer Service Associate

2 days ago


Pune, Maharashtra, India First Phoenics Solutions Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job Title:
Customer Associate

Experience Required:
Minimum 1.5 years

Location - CYBER CITY, Cybercity, Magarpatta, Pune, Maharashtra 411013

Job Summary:

We are seeking a dedicated and customer-focused
Customer Associate
with at least 1.5 years of experience. The ideal candidate will have strong communication skills, a good command of the English language, and solid computer proficiency. You will be responsible for interacting with customers, resolving queries, and ensuring a high level of customer satisfaction.

Key Responsibilities:

  • Interact with customers via phone, email, or chat to address inquiries and provide support.
  • Resolve customer issues promptly and professionally.
  • Maintain accurate records of customer interactions.
  • Collaborate with internal teams to ensure seamless customer service.


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