Customer Success Associate

21 hours ago

Pune, Maharashtra, India WillScot Full time
J ob Description – GCC- Associate/Sr Associate Customer Success(Service), Pune

EQUIPE CONTAINER SERVICES INDIA PRIVATE LIMITED is a subsidiary of WillScot.

In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.

Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. ABOUT THE JOB: This position is part of our Customer Success Team which handles both inbound and outbound transactional customer interactions. The Customer Success Associate serves as a key liaison between WillScot and our customers, ensuring a seamless experience. The role is responsible for managing service requests, reviewing invoices, resolving issues, and maintaining high standards of customer satisfaction.

Customer Support

• Tax exemption certificates.

• Manual invoice requests and

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