Customer Success Associate

4 weeks ago

Pune, Maharashtra, India Celoxis Full time

Are you a problem solver with a passion for helping customers succeed ? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate , you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.

What Your Week Looks Like:

Support & Troubleshoot: Respond to complex product queries from highly qualified customers via chat, email, and phone.

Hands-On Assistance: Engage in remote web sessions to diagnose and resolve technical issues.

Collaborate & Solve: Work with product specialists to find creative solutions to business challenges.

Follow Up & Ensure Success: Proactively check in with customers to ensure their issues are fully resolved.

Test & Improve: Identify product malfunctions and report them for enhancement.

Stay Cool Under Pressure: Because great support comes with patience and a smile .

What We're Looking For:

1-2 years of experience in Application Support, Customer Success, or Technical Support.

Bachelor's degree in Computer Science, Engineering, or a related field.

Fluent English communication with excellent comprehension and the ability to "read between the lines."

Flexibility to work in shifts.

  • Customer Success Associate

    22 hours ago

    Pune, Maharashtra, India WillScot Full time

    J ob Description – GCC- Associate/Sr Associate Customer Success(Service), Pune EQUIPE CONTAINER SERVICES INDIA PRIVATE LIMITED is a subsidiary of WillScot. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in...

  • Customer Success Associate

    5 days ago

    Pune, Maharashtra, India WillScot Full time

    J ob Description – GCC- Associate/Sr Associate Customer Success(Service), PuneEQUIPE CONTAINER SERVICES INDIA PRIVATE LIMITED is a subsidiary of WillScot.At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility,...

  • Customer Success Associate

    6 days ago

    Pune, Maharashtra, India WillScot Full time

    Job Description – GCC- Associate/Sr Associate Customer Success(Service), Pune EQUIPE CONTAINER SERVICES INDIA PRIVATE LIMITED is a subsidiary of WillScot. At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility,...

  • Customer Success Associate

    4 weeks ago

    Pune, Maharashtra, India Celoxis Full time

    Are you a problem solver with a passion for helping customers succeed? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate, you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.What Your Week...

  • Customer Success Associate

    3 days ago

    Pune, Maharashtra, India Celoxis Full time

    Are you a problem solver with a passion for helping customers succeed ? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate , you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success. What Your...

  • Customer Success Associate

    1 day ago

    Pune, Maharashtra, India WillScot Full time

    Job Description – GCC- Associate/Sr Associate Customer Success(Service), PuneEQUIPE CONTAINER SERVICES INDIA PRIVATE LIMITED is a subsidiary of WillScot.At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility,...

  • Customer Success Associate

    5 days ago

    Pune, Maharashtra, India Celoxis Full time

    Are you a problem solver with a passion for helping customers succeed ? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate , you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.What Your...

  • Customer Success Associate

    4 weeks ago

    Pune, Maharashtra, India Celoxis Full time

    Are you a problem solver with a passion for helping customers succeed? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate, you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.What Your Week...

  • Customer Success Associate

    12 hours ago

    Pune, Maharashtra, India HireAlpha Full time

    Work Mode: Work From OfficeLocation: PunePosition: Customer Success AssociateKey Responsibilities- Engage with customers proactively to provide excellent service and support.- Ensure smooth onboarding and ongoing support to enhance customer satisfaction.- Address customer queries and resolve issues efficiently with a focus on retention and growth.- Leverage...

  • Customer Acquisition and Success Associate

    3 weeks ago

    Pune, Maharashtra, India My Big Brand Story Full time

    Job DescriptionCustomer Acquisition and Success Associate - TraineeJoin our dynamic team for a comprehensive marketing and brand transformation experienceWe&aposre seeking an ambitious MBA graduate to drive end-to-end customer lifecycle management. This role offers unparalleled exposure across all marketing dimensions, from pipeline generation to brand...