BPO Team Leader

BPO TRAINER **Key Responsibilities**: - **Training Delivery & Program Facilitation**: - Develop and deliver comprehensive product training sessions for new hires and existing customer service agents. - Utilize various training methods (e.g., workshops, role-playing, e-learning) to engage trainees and enhance their learning experience. - Ensure all...

Position- Team LeaderB2B international sales experience mandatory.International BPO experience required.Premium US process

Job Title: Team Leader – BPO (International Voice – 30 Member Team)Location: Kudlu Gate, BangaloreShift: 24/7 Rotational (US/UK/Australian Shifts)Experience: 2+ years in international BPO with team handling (25+ agents)Key Responsibilities:Lead and manage a team of 30 agents in an international voice processAchieve SLA, quality, productivity & compliance...

JOB DETAILS 1. He/She will be responsible for a team of 50-60 associates2. Meet or exceed KRA's of all team members such as agents 3. Be directly responsible for the overall performance of team members 4. Participate innew-hire interviews 5. Conduct performance reviews and team meetings 6. Conduct monitoring and coaching sessions. 7. Coordinate with training...

TEAM LEADER || INTERNATIONAL BPO || GURGAON AND BANGALOREOn Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team LeadMandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate)CTC - Up to 12.5LPAGURGAON AND BANGALOREWillingness to work in rotational shifts and on rotational offsExcellent verbal and...

Job Title: Team Leader BPO Domestic OperationsJob Summary:We are seeking a dynamic and experienced Team Leader to oversee and optimize our BPO operations. The ideal candidate will be responsible for managing daily operations, ensuring SLA and KPI targets are consistently met, and maintaining critical metrics such as shrinkage, attrition, and schedule...

TEAM LEADER / INTERNATIONAL BPOMust Have Exp into Team Leader for International BPO (Mandate)Must have Worked in to INTERNATIONAL BPOOnly GraduatesExcellent Communication SkillsRotational Shift5 Days WorkingOpportunity to work in a fast-paced, international work environmentImmediate Joiners/ 1 month notice holdersWork from OfficeExperience working into BPO...

Position Title Operations Manager - Voice Process BPO - Experience 10 years in BPO operations with minimum 3 years in a managerial role handling voice processes - Education MBA or equivalent degree in Operations or Business Management preferred - Location Mysore Mangalore Job Brief We are looking for an experienced and results-driven Operations Manager to...

Job Overview:We are looking for a dynamic Team Leader experience in international voice processes to manage a team of 20+ agents. The role requires strong people management skills, excellent communication, and a background in BPO voice operations.Key Responsibilities:Lead a team of 20+ agents in an international voice support environment. Monitor and manage...

Key Responsibilities:Lead, coach, and motivate a team of BPO professionals to achieve operational goals.Monitor team performance, track key performance indicators (KPIs), and ensure individual and team targets are met or exceeded.Conduct regular team meetings to communicate targets, performance feedback, and process updates.Provide ongoing training and...