Jobs For Team Leader-Reputed BPO Industry-Bangalore, Bengaluru, Karnataka, India-4 Lakhs-Vandana
2 weeks ago
JOB DETAILS 1. He/She will be responsible for a team of 50-60 associates2. Meet or exceed KRA's of all team members such as agents 3. Be directly responsible for the overall performance of team members 4. Participate innew-hire interviews 5. Conduct performance reviews and team meetings 6. Conduct monitoring and coaching sessions. 7. Coordinate with training and quality assurance to identify systemic quality-improvement opportunities. 8. Represent the team on special projects/initiatives 9. Achieve Productivity requirements and performance delivery as outlined via Operation scorecard 10. Participate in performance improvement task forces as needed and look at continuously raising the bar for Customer satisfaction 11. Demonstrated flexibility and contributions to creating a team environment 12. Ensuring customer is advised appropriately, regulations and disclaimers are given as per the process guidelines FUNCTIONAL AREA Team Leader, BPO Team Leader, Team Leader Jobs, BPO Team Leader Jobs, Team Leader Jobs in Bangalore, Team Leader Jobs in Bengaluru, Jobs For BPO Team leader, BPO Team Leader Jobs in Bangalore, BPO Team Leader Jobs in Bengaluru, Team Lead, Team handling, Customer Support, Jobs For Team Leader, Jobs For BPO Team Leader, Jobs For BPO Team Leader in Bangalore, Jobs For BPO Team Leader in Bengaluru, BPO Industry Jobs, BPO Industry Jobs in Bangalore, BPO Industry Jobs in Bengaluru, BPO recruitment consultants in Bangalore, BPO placement consultants in Bangalore, BPO recruitment consultants in Bengaluru, BPO placement consultants in Bengaluru, BPO recruitment consultants in Karnataka, BPO placement consultants in Karnataka, BPO recruitment consultants in India, BPO placement consultants in India, Manpower Agency in Bangalore, best Manpower Agency in Bangalore, top Manpower Agency in Bangalore, Manpower Agency in India, best Manpower Agency in India, top Manpower Agency in India. Apply Now
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2 weeks ago
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