Presales Specialist
1 hour ago
Company Description
SuperK is a pioneering full-stack solution focused on empowering small-format retail stores across India. By rebranding these stores into mini supermarkets, SuperK offers a comprehensive suite of support, including procurement, technical systems, market intelligence, and large-scale marketing advantages. This transformation enables small businesses to compete effectively and enhance their customer experiences. SuperK plays a vital role in revolutionizing local retail by creating an integrated mini-supermarket network.
Role Overview
We are seeking an experienced
Telesales Executive
who will be responsible for calling and converting potential franchise leads into successful partners. The role demands excellent communication skills, a persuasive personality, and the ability to build trust over the phone. Knowledge of
Telugu
is mandatory, as most leads will be from Andhra Pradesh.
This role is strictly
Work From Office (Bangalore)
and will involve close collaboration with our Sales & Franchise Development teams.
Key Responsibilities
- Make outbound calls to franchise leads generated through marketing campaigns, referrals, and inbound queries.
- Pitch the SuperK franchise model convincingly, highlighting benefits, process, and financial expectations.
- Qualify leads based on interest, financial capability, and suitability.
- Maintain follow-up calls with prospects to address queries and move them through the sales funnel.
- Schedule meetings/demos with the Franchise Sales Managers for high-potential leads.
- Track, update, and manage all leads in the CRM system.
- Consistently achieve and exceed daily/weekly/monthly call & conversion targets.
- Gather market intelligence during conversations and share feedback with the sales leadership.
- Collaborate with the field sales team to ensure smooth handover and closure of prospects.
Requirements
- Education:
Graduate in any discipline.
- Experience:
2–5 years in telesales/inside sales/telecalling, preferably in
franchising, real estate, banking, edtech, or retail sectors
.
- Language Skills:
Fluency in
Telugu
is mandatory; good proficiency in English and Hindi is desirable.
- Strong persuasive communication and listening skills.
- Ability to handle objections, build rapport, and convert over phone conversations.
- Comfortable working with sales targets in a high-volume calling environment.
- Familiarity with CRM tools, lead tracking, and MS Office.
- Self-motivated, disciplined, and eager to grow in a fast-paced startup environment.
What We Offer
- Opportunity to be part of a fast-growing retail startup transforming Tier 2/3 commerce.
- Competitive fixed salary with attractive
performance-based incentives
.
- Training & mentorship from experienced sales leaders.
- A dynamic, high-energy work culture with growth opportunities.
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