Solution Specialist
6 days ago
Role & responsibilities:
- Conduct technical product demonstrations and presentations for SolidWorks, 3DEXPERIENCE CAD, CAM, and DraftSight solutions to prospective clients, focusing on their specific engineering and manufacturing requirements.
- Collaborate with sales teams to understand customer needs, develop customized solutions, and support the presales process through technical expertise.
- Engage with customers to understand & identify pain points in their product development lifecycle and position SolidWorks Suite of Solutions effectively.
- Create customer-specific product content to better convey our solution capabilities and customer benefits.
- Provide technical training and workshops to customers and internal teams to enhance product understanding and adoption.
- Maintain up-to-date knowledge of industry trends, emerging technologies, and competitive products to provide insightful advice to customers.
- Participate in industry events, seminars, and conferences to showcase product capabilities and generate leads.
- Build and maintain strong professional relationships with customers and identifying opportunities for solution expansion.
- Monitor , report & update presales activities to DS & internal team and being updated about competitive tools & solutions
Preferred candidate profile:
- Bachelors degree in Mechanical Engineering, Mechatronics, or a related technical discipline.
- 4 to 7 years of experience in a presales, solution specialist, or technical consulting role, preferably within CAD/CAM/CAE domains.
- Hands-on experience with SolidWorks, 3DEXPERIENCE CAD, CAM software, and DraftSight, with a strong understanding of product design and manufacturing processes.
- Knowledge of simulation tools and product lifecycle management (PLM) solutions is added advantage.
- Strong technical knowledge combined with excellent communication and presentation skills.
- Ability to translate complex technical concepts into clear business benefits for customers.
- Manage multiple customer engagements and deliverables.
- Strong problem-solving, negotiation, and interpersonal skills.
- Willingness to travel to customer sites and industry events.
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