Hotel Operations Manager
1 day ago
Operational Management:
Oversee daily hotel operations, ensuring high standards of service and quality.
Implement and maintain hotel policies, procedures, and standards.
Manage budgets, forecasts, and financial reports.
Staff Management:
Lead, motivate, and develop a team of department heads and staff.
Conduct performance evaluations, provide feedback, and develop training programs.
Foster a positive and inclusive work environment.
Guest Satisfaction:
Ensure high levels of guest satisfaction through excellent service and issue resolution.
Respond to guest complaints and feedback, implementing corrective actions.
Quality Control:
Conduct regular inspections to ensure high standards of cleanliness, maintenance, and service.
Implement quality control measures to improve guest satisfaction and operational efficiency.
Safety and Security:
Ensure compliance with safety and security protocols, regulations, and laws.
Conduct regular safety audits and training programs.
Job Types: Full-time, Permanent
Pay: ₹40, ₹60,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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