Hotel Operations Manager

2 days ago


Wazirabad Gurugram Haryana, India Axon corporate services pvt ltd Full time ₹ 4,80,000 - ₹ 7,20,000 per year
  1. Operational Management:

  2. Oversee daily hotel operations, ensuring high standards of service and quality.

  3. Implement and maintain hotel policies, procedures, and standards.

  4. Manage budgets, forecasts, and financial reports.

  5. Staff Management:

  6. Lead, motivate, and develop a team of department heads and staff.

  7. Conduct performance evaluations, provide feedback, and develop training programs.

  8. Foster a positive and inclusive work environment.

  9. Guest Satisfaction:

  10. Ensure high levels of guest satisfaction through excellent service and issue resolution.

  11. Respond to guest complaints and feedback, implementing corrective actions.

  12. Quality Control:

  13. Conduct regular inspections to ensure high standards of cleanliness, maintenance, and service.

  14. Implement quality control measures to improve guest satisfaction and operational efficiency.

  15. Safety and Security:

  16. Ensure compliance with safety and security protocols, regulations, and laws.

  17. Conduct regular safety audits and training programs.

Job Types: Full-time, Permanent

Pay: ₹40, ₹60,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person



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