Hotel Operations Assistant

10 hours ago

Gurugram Haryana, India Manan Regency Full time

Hotel Operations Assistant (Female)

Overview:
**Responsibilities**:
1. **Front Desk Assistance**: Greet guests warmly, check them in and out efficiently, and provide assistance with inquiries, reservations, and any issues that may arise during their stay.

2. **Room Management**: Coordinate with housekeeping staff to ensure that rooms are cleaned and prepared for guests in a timely manner. Monitor room availability and assist with room assignments as needed.

3. **Customer Service**: Provide exceptional customer service to all guests, addressing their needs and concerns promptly and professionally.

5. **Assisting Guests**: Provide information about hotel amenities, local attractions, and dining options. Arrange transportation, tours, and other services for guests as requested.

6. **Collaboration**: Work closely with other hotel staff, including housekeeping, maintenance, and management, to ensure a seamless guest experience.

7. **Problem Solving**: Handle guest complaints and resolve issues effectively, escalating to management when necessary.

8. **Safety and Security**: Maintain a safe and secure environment for guests and staff by following hotel procedures and protocols.

**Qualifications**:

- Previous experience in hotel management or a related field is required.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in computer systems and software, and hotel management software.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Flexibility to work varying shifts, including evenings, weekends, and holidays.
- High school diploma or equivalent; additional education or certification in hospitality management is a plus.

**Benefits**:

- Competitive salary commensurate with experience.
- Full board and accommodation provided.
- Laundry service included.
- Opportunities for advancement within the company.

Pay: ₹18,000.00 - ₹26,000.00 per month

**Benefits**:

- Food provided

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

  • Hotel Operation Executive

    1 week ago

    Gurugram, Haryana, India Lime Tree Hotels Full time

    **Position: Hotel Operations Executive** **Experince: 2-7 years** **Salary: 2-4LPA** **Location: Gurgaon** **Key Responsibilities**: - Manage and oversee the hotel’s inventory, ensuring accurate stock levels, proper documentation, and timely replenishment. - Coordinate operational tasks across various departments, including housekeeping, front desk, and...

  • Hotel Receptionist

    1 week ago

    Gurugram, Haryana, India Lime Tree Hotels Full time

    Job description Profile: Hotel Receptionist Location: Gurgaon Experience: 0-5 years Must be graduate **Salary**: 2-3LPA Job Overview: As a Hotel Receptionist in a hotel, you will be responsible for managing all aspects of the front desk operations to ensure exceptional guest service. You will serve as the face of the hotel, providing a warm and...

  • Hotel Receptionist

    1 week ago

    Gurugram, Haryana, India Lime Tree Hotels Full time

    **Job description** **Profile: Front Office Executive/Hotel Receptionist** **Location: Gurgaon** **Experience: 0-5 years** **Must be graduate** **Salary: 2-3LPA** Job Overview: As a Front Office Executive in a hotel, you will be responsible for managing all aspects of the front desk operations to ensure exceptional guest service. You will serve as the face...

  • Hotel Receptionist

    1 week ago

    Gurugram, Haryana, India Lime Tree Hotels Full time

    **Job description** **Profile: Front Office Executive/Hotel Receptionist** **Location: Gurgaon** **Experience: 0-5 years** **Must be graduate** **Salary: 2-3LPA** Job Overview: As a Front Office Executive in a hotel, you will be responsible for managing all aspects of the front desk operations to ensure exceptional guest service. You will serve as the face...

  • Hotel Receptionist

    1 week ago

    Sohna, Gurugram, Haryana, India Aamantran Residency Full time

    **Position Overview**: **Key Responsibilities**: - **Guest Handling**: - Greet guests warmly and professionally upon arrival and departure. - Conduct smooth check-in and check-out processes while ensuring accuracy in billing. - Respond promptly to guest inquiries and provide information about the hotel, amenities, and local attractions. - **Reservations &...

  • Hotel Receptionist

    2 days ago

    Gurugram, Haryana, India Lime Tree Hotels Full time

    Position: Hotel Receptionist Location: Gurgaon **Salary**: 2-3LPA Job Summary: Key Responsibilities: 1. Guest Services: - Handle guest check-ins, check-outs, and room assignments - Resolve guest complaints and concerns 2. Front Desk Operations: - Manage front desk activities, including key cards, guest messages, and mail - Maintain accurate records and...

  • Operations Fresher

    2 days ago

    Gurugram, Haryana, India BAI Infosolutions Private Limited Full time

    We are seeking an experienced Operations Profiles to oversee our travel operations, including air ticketing, hotel reservations, cab services, and tour packages. The ideal **Key Responsibilities**: **Air Ticketing**: - Book tickets through GDS software and other portals. - Liaise with airlines for best-negotiated fares. - Resolve issues related to airline...

  • Travel Operations Executive

    1 week ago

    Gurugram, Haryana, India BAI Infosolutions Private Limited Full time

    We are looking for enthusiastic and detail-oriented **fresh graduates** or early-career professionals to join our **travel operations team**. This role involves supporting the day-to-day operations related to **air ticketing, hotel bookings, cab arrangements, and tour packages**. If you're passionate about travel, eager to learn, and ready to start your...

  • Travel Operations Fresher

    2 weeks ago

    Gurugram, Haryana, India BAI Infosolutions Private Limited Full time

    We are seeking an experienced Operations Profiles to oversee our travel operations, including air ticketing, hotel reservations, cab services, and tour packages. The ideal **Key Responsibilities**: **Air Ticketing**: Book tickets through GDS software and other portals. Liaise with airlines for best-negotiated fares. Resolve issues related to airline...

  • Hotel Reservation Executive

    6 days ago

    Gurugram, Haryana, India Ahom Technologies Private Limited Full time

    **We're Hiring! | Reservation Specialist** Location: Gurugram Experience: 1 - 2 years, preferrably from Hotel Industry Are you passionate about the travel & hospitality industry and love helping people plan their journeys? We're looking for enthusiastic and detail-oriented individuals to join our team as **Reservation Executives**! **What You'll...