Hotel Receptionist
2 days ago
**Position Overview**:
**Key Responsibilities**:
- **Guest Handling**:
- Greet guests warmly and professionally upon arrival and departure.
- Conduct smooth check-in and check-out processes while ensuring accuracy in billing.
- Respond promptly to guest inquiries and provide information about the hotel, amenities, and local attractions.
- **Reservations & Bookings**:
- Manage room bookings and maintain accurate records using the hotel’s property management system.
- **Complaint Resolution**:
- Address guest complaints and escalate unresolved issues to the relevant department or manager.
- Provide solutions that enhance guest satisfaction while adhering to hotel policies.
- **Coordination**:
- Liaise with housekeeping, maintenance, and other departments to ensure seamless operations.
- Assist in special requests such as early check-ins, late check-outs, or arranging transport services.
- **Administration & Reporting**:
- Maintain records of guests and update the system regularly.
- Prepare daily reports and assist the management in administrative tasks.
**Qualifications & Skills**:
- 1-5 years of experience as a receptionist or in a similar customer service role in the hospitality industry.
- **Education**: Graduate in Hospitality Management or related field (preferred but not mandatory).
- **Technical Skills**: familiarity with hotel property management systems (PMS) and proficiency in Microsoft Office.
- **Communication Skills**: Excellent verbal and written communication in English and Hindi. Knowledge of additional languages is a plus.
- **Interpersonal Skills**: Strong guest service orientation, problem-solving abilities, and attention to detail.
- Ability to work in shifts, including weekends and holidays.
**What We Offer**:
- Competitive salary and performance-based incentives.
- Professional growth and learning opportunities.
- Complimentary meals and uniforms during duty hours.
- Friendly work environment at a reputed hotel.
**Job Types**: Full-time, Fresher
Pay: ₹15,000.00 per month
Schedule:
- Night shift
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
-
Hotel Receptionist
2 days ago
Gurugram, Haryana, India Lime Tree Hotels Full timeJob description Profile: Hotel Receptionist Location: Gurgaon Experience: 0-5 years Must be graduate **Salary**: 2-3LPA Job Overview: As a Hotel Receptionist in a hotel, you will be responsible for managing all aspects of the front desk operations to ensure exceptional guest service. You will serve as the face of the hotel, providing a warm and...
-
Hotel Receptionist
4 days ago
Gurugram, Haryana, India Lime Tree Hotels Full time**Job description** **Profile: Front Office Executive/Hotel Receptionist** **Location: Gurgaon** **Experience: 0-5 years** **Must be graduate** **Salary: 2-3LPA** Job Overview: As a Front Office Executive in a hotel, you will be responsible for managing all aspects of the front desk operations to ensure exceptional guest service. You will serve as the face...
-
Hotel Receptionist
2 days ago
Gurugram, Haryana, India Lime Tree Hotels Full time**Job description** **Profile: Front Office Executive/Hotel Receptionist** **Location: Gurgaon** **Experience: 0-5 years** **Must be graduate** **Salary: 2-3LPA** Job Overview: As a Front Office Executive in a hotel, you will be responsible for managing all aspects of the front desk operations to ensure exceptional guest service. You will serve as the face...
-
Receptionist
4 days ago
Gurugram, Haryana, India Dezlyn Consultancy services Pvt Ltd Full timeResponsibilities - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about...
-
Receptionist
6 days ago
Gurugram, Haryana, India ebix Full timeResponsibilities After the job summary, you'll find a list of bullet points that break down specific duties individually. This is a great place to extract keywords for your Receptionist resume. - Greet clients as soon as they arrive and connect them with the appropriate party - Answer the phone in a timely manner and direct calls to the correct offices -...
-
Receptionist
2 weeks ago
Gurugram, Haryana, India ebix Full timeResponsibilities After the job summary, you'll find a list of bullet points that break down specific duties individually. This is a great place to extract keywords for your Receptionist resume. - Greet clients as soon as they arrive and connect them with the appropriate party - Answer the phone in a timely manner and direct calls to the correct offices -...
-
Assistant Front Office Manager Hotel Industry
2 weeks ago
Murthal, Haryana, India Hotel Park Blu Full time ₹ 18,00,000 - ₹ 36,00,000 per yearStaff Management: Supervise, train, and coach front desk staff, including receptionists, concierge, and bell staff, to ensure they provide exceptional customer service. Create and manage staff schedules to ensure adequate coverage.Guest Services: Ensure guest satisfaction by managing check-ins and check-outs efficiently and resolving guest inquiries,...
-
Front Office Receptionist
2 weeks ago
Gurugram, Haryana, India Lime Tree Hotels and Apartment Pvt Ltd Full timeJob description Profile: Front Office Executive Location: Gurgaon Experience: 0-5 years Must be Graduate **Salary**: 2-3LPA Job Overview: As a Hotel Receptionist in a hotel, you will be responsible for managing all aspects of the front desk operations to ensure exceptional guest service. You will serve as the face of the hotel, providing a warm and...
-
Front Office Receptionist
5 hours ago
Gurugram, Haryana, India Lime Tree Hotels and Apartment Pvt Ltd Full timeJob description Profile: Front Office Executive Location: Gurgaon Experience: 0-5 years Must be Graduate **Salary**: 2-3LPA Job Overview: As a Hotel Receptionist in a hotel, you will be responsible for managing all aspects of the front desk operations to ensure exceptional guest service. You will serve as the face of the hotel, providing a warm and...
-
Receptionist
4 days ago
CRPF Kadarpur, Gurugram, Haryana, India Gourmer Services Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per yearA receptionist is an administrative employee who serves as the first point of contact for a business, handling visitor greetings, phone calls, and mail, while also managing administrative tasks and ensuring the front office is organized and welcoming. Often called the "director of first impressions," a receptionist's key responsibilities include managing...