Receptionist/administration

2 days ago

Gurugram Haryana, India ebix Full time

Responsibilities

After the job summary, you'll find a list of bullet points that break down specific duties individually. This is a great place to extract keywords for your Receptionist resume.
- Greet clients as soon as they arrive and connect them with the appropriate party
- Answer the phone in a timely manner and direct calls to the correct offices
- Create and manage both digital and hardcopy filing systems for all partners
- Make travel arrangements and schedule meetings based on all partners' itineraries
- Complete procedures when Guests arrive and leave
- Prepare bills and take payments
- Take and pass on messages to Guests
- Deal with special requests from Guests
- Answer questions about what the hotel offers and the surrounding area
- Deal with complaints or problems
- Answer telephone calls and take messages or forward calls
- Schedule and confirm appointments and maintain event calendars
- Check visitors in and direct or escort them to specific destinations
- Inform other employees of visitors' arrivals or cancellations
- Enter customer data and send correspondence
- Copy, file, and maintain paper or electronic documents and records
- Handle incoming and outgoing mail

**Qualifications**:
The final thing you'll see in a Receptionist job description is a list of qualifications that describe everything from the level of education you need to the number of years of experience. Here's what a qualifications list could look like:

- More than five years of experience as a Receptionist or Front Office Representative
- High school diploma/GED
- Bilingual preferred
- Adaptable and flexible with an excellent ability to multitask
- Self-motivated with strong communication skills
- Knowledge of customer service best practices
- Computer savvy with experience in data entry, word processing, and managing files

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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