Walk - In Drive - Sales Manager - Direct Sourcing (LAP)

About NeoGrowth

NeoGrowth is a new-age lender, with a focus on Micro, Small, and Medium Enterprises (MSMEs). It is a systemically Important, Non-Deposit

taking Non- Banking Financial Company (NBFC-ND-SI), offering a wide range of products tailored to the dynamic needs of small businesses. Its

data science and technology-led approach enables it to offer quick and hassle-free loans to MSMEs. NeoGrowth offers a unique daily

repayment option to its customers with multi-channel repayment modes. It has served and engaged with businesses and supported them with

their growth ambitions. It not only helps small businesses grow but also drive financial inclusion making a positive social impact.

NeoGrowth is backed by renowned investors like :

Our Mission

To fund small businesses by leveraging the digital ecosystem. Our financing

not only helps our clients grow but also creates a positive social impact.

Core Values

NeoGrowth is driven by strong core values that are part of our DNA. All our

products, processes, and services encompass these values. This provides

us with a competitive edge.

Accountability

Customer Focus

Innovation

This goes hand in hand with

empowerment and brings in a

sense of ownership in all that we do

All our actions need

to have a positive impact

on the customer

We are a new-age financial

company and innovation

is in our DNA

NeoGrowth in Numbers

Customer Engaged since Inception:

AUM FY'25:

Work Force Strength:

1,50,000+

2,700 Cr

750+

Locations:

Channel Partners:

Industry Segments:

25+

~3000

75+

At NeoGrowth, we hold corporate governance in high regard thus promoting fairness,transparency, accountability, and commitment to our customers. Integrity and quality governance

are the keys to a healthy and robust business. We,at NeoGrowth, adhere to the highest standards of corporate governance and are constantly striving to adopt the best industry

practices

CAM/Sr.CAM

Job Profile

Department: Sales- Secured Loans

Role:

As a Customer Acquisition Manager (CAM/Senior CAM), you will be responsible for acquiring new

clients for Loan Against Property (LAP), driving sales and generating business for the organization.

This is a field-based, target-driven sales role requiring strong market networking and product

knowledge. The acquisition would be through Direct Channels like Events, Exhibitions, Road Shows,

Database & Micro marketing Activities.

Responsibilities:

Sourcing & Lead Generation

Identify and acquire new MSME customers through Direct Acquisition using field visits, telecalling

references, micro-marketing activity and market research.

Build a strong local market presence to generate a steady pipeline of secured LAP business leads

and disbursement.

Build a profitable customer pool of 25 MSME customers as a Key Account Manager (KAM) and

manage the entire customer life cycle for any service queries, renewals, top ups, SOA etc.

File Login & Application Processing

Collect accurate customer documentation and ensure timely login of loan applications.

Guide customers through eligibility and documentation, ensuring compliance with internal

policies.

Cross-functional Collaboration

Coordinate with Credit, Risk, Operations, and Legal, Technical teams for smooth file processing and

issue resolution.

Act as the single point of contact for internal follow-ups and ensure end-to-end loan application

execution.

¢

Disbursement & post-sales follow-Up

Track loan application status and facilitate timely disbursement by resolving process delays.

Explain disbursement terms and support clients with post-loan queries and servicing needs.

¢

Relationship Building & Client Retention

Build strong client relationships to drive repeat business, referrals, and long-term loyalty.

Maintain regular client engagement to understand evolving needs and offer tailored financial

solutions

¢

Proactive On-Ground Outreach

Conduct regular face-to-face visits to rural & semi-urban marketsidentify new loan leads

(home/SME/microfinance), explain our products clearly, and assist customers through application

and documentation processes, ensuring compliance with RBI & internal KYC standards

Lead in-person recovery efforts by visiting delinquent borrowers' residences or businesses to

collect overdue payments, assess individual financial situations, and develop tailored repayment

arrangements compliant with RBI guidelines.

1

4

5

6

Integrated digital processes

Unique lending model

Tech-driven underwriting with AI, machine learning,and

advanced analytics for integrated digital processes.

2

Offering Omnichannel digital lending solutions with

daily repayment options.

Diverse productportfolio

Robust risk management

Product range with collateral-free and secured loans

to drive financial inclusion

Effective liquidity and risk management through strategic

portfolio oversight, strong collections, and data-driven

mitigation.

3

Awards FY

Won an award for Customer App under the category Innovation

In Technology at Finnoviti & Technoviti Conclave & Awards 2024

organised by Banking Frontiers.

Won an Award for Customer App in Best use of Technology to

Enhance Customer Experience at 5th Annual BFSI Technology

Excellence Awards 2024 organised by Quantic India.

Won an award for Tech & Digital capabilities under the category

Best Technology based NBFC at 18th NBFC & Fintech Awards

2024 organised by Hello Founder Infomedia Pvt Ltd

Won an award for Customer App under the category Best

Fintech App category in the 15th India Digital Awards organised

by IAMAI (Internet and Mobile Association of India)

In the News