Escalation Specialist

You'll be our-Escalations SpecialistYou'll be based at-IBC Knowledge Park, Bengaluru/Ather Hosur Factory/Other city nameYou'll be aligned with-Customer Success ManagerYou'll be joining our-Escalations TeamRoles and ResponsibilitiesDe-escalation & Rapport Building – Effectively manage customer concerns, use appropriate retention strategies, and foster...

DESCRIPTIONThe mission of Amazon Global Security Operations GSO is to mitigate security and operational risks to our associates physical assets and brand Global Security Operations Centre GSOC supports Amazon Worldwide Stores by providing 24 7 services including alarm monitoring and response incident triage and crisis management Amazon is hiring an...

DESCRIPTIONThe mission of Amazon Global Security Operations GSO is to mitigate security and operational risks to our associates physical assets and brand Global Security Operations Centre GSOC supports Amazon Worldwide Stores by providing 24 7 services including alarm monitoring and response incident triage and crisis management Amazon is hiring an...

Job DescriptionEthics Support SpecialistAs an Ethics Support Specialist, you will be responsible for managing sensitive and complexemployee concerns related to ethics and compliance. Your role will require handling escalatedcases, conducting thorough investigations, and collaborating with stakeholders to ensure ethicalstandards are upheld. You will need...

Job Title: Client Retension ExecutiveExperience Required: Minimum 2 years of experience in handling escalations and retension of clientsLocation: RemoteDepartment: Client SuccessReports To: DirectorJob Summary:We are seeking a results-driven and dynamic Client Retension Executive who can resolve clients disputes and retain clients in the most effective...

DESCRIPTIONWe are looking for an experienced fraud investigator with analytical skills to become a member of our investigations team in Bangalore This position will report to Escalations Manager in Buyer Risk Prevention BRP team Our mission in BRP is to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the...

We are looking for an experienced fraud investigator with analytical skills to become a member of our investigations team in Bangalore. This position will report to Escalations Manager, in Buyer Risk Prevention (BRP) team. Our mission in BRP is to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the...

DESCRIPTIONThe mission of Amazon Global Security Operations Centre GSOC is to mitigate security and operational risks to our associates physical assets and brand GSOC supports Amazon Worldwide Stores by providing 24 7 services including alarm monitoring and response incident triage and crisis management Amazon is hiring an Escalation Specialist at...

Overview Join our Escalation & Expert Centre team to deliver swift, expert resolutions to challenging customer issues—often achieving results remotely and eliminating the need for on-site visits. You'll collaborate with a skilled, mission-driven team that values innovation and consistently delivers exceptional service at every interaction. As the...

Overview Join our Escalation & Expert Centre team to deliver swift, expert resolutions to challenging customer issues—often achieving results remotely and eliminating the need for on-site visits. You'll collaborate with a skilled, mission-driven team that values innovation and consistently delivers exceptional service at every interaction. As the...