Quality Lead

7 days ago

Bengaluru, Karnataka, India Infosys Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Key Responsibilities:Lead Consultant QualityCompany OverviewInfosys BPM is a leading provider of end to end transformative business process management BPM services for our clients across the globeOur integrated IT and business process management solutions approach enables our clients across industries and service lines to unlock business value and address their business challengesWe enable our clients to achieve their cost reduction objectives improve process efficiencies enhance effectiveness and deliver superior customer experience utilizing innovative business excellence frameworks ongoing productivity improvements process reengineering automation and cutting edge technology platformsPosition OverviewWe are seeking a dynamic and experienced Lead Consultant QualityThe ideal candidate should have proven track record of crafting and delivering high quality solutions to clients in Quality Compliance Process Excellence spaceThis role requires strong leadership skills strategic thinking business acumen and deep understanding of Process excellence frameworks designing service based compliance frameworks and ensuring seamless integration into client s business processesThe consultant will collaborate with cross functional teams to deliver innovative scalable solutions that meet quality standards and compliance regulationsIn this role you will create Go To Market strategy for new service offerings validate and prioritize business opportunities define value proposition evaluate alliances create RFP responses drive market intelligence and provide thought leadership on concept papers within the norms guidelines of InfosysAs a leader you will collaborate with quality and sales teams internal stakeholders and set the vision for how the service offerings are designed implemented and optimized for our clientsKey ResponsibilitiesSolution Design Architectureo Design end to end Quality solutions that address the specific needs of clients in various sectors egFinancial Services insurance Manufacturing Retail e commerce Healthcareo Analyze the problem faced by the customer participate in discussions to understand the problems faced by the customer gather further data as required from the customer and use knowledge base from prior projects benchmarkso Analyzing the solution defined to solve the business problem with a view to proactively identify risks identifying scope creep and estimate for the engagemento Owns the proposal development and quality of the document solutiono Assists in development of the proposal by owning parts of the proposal document utilizes inputs from secondary research and case studies solution design in area of expertise product demonstration in multiple modules estimate effort in area of expertise in line with Infosys financial guidelineso Create commercially viable solutions to address client requirementsConsultation Client EngagementPreferred Skills:BPM->Leadership - JL6B

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