Lead Quality Engineer

Job Description

At Arctic Wolf, we're redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations. 

Our mission is simple: End Cyber Risk.

We're looking for a Lead Quality Engineer (P4) for the AutoSOC team to be part of making this happen. A Lead QE has a proven history of driving quality engineering excellence through test automation, validation frameworks, and continuous improvement initiatives. They are driven, curious, and results-oriented, with the ability to manage competing priorities while enhancing our existing codebase of detections and continuously challenging the status quo.

About the Role

Skills

• Review and audit test plans and test cases to identify improvements in quality execution
• Generate and audit test reports
• Expert in functional and non-functional testing methodologies
• Identify areas of improvement for products and services
• Able to write, execute and improve manual and automated test cases. Think outside the box to ensure test coverage with edge cases
• Understand the Quality needs for projects including the test setup for functional and non-functional testing
• Understand SLAs of bugs and identify them by priority
• Identify test cases for automation for backend and frontend functions as well as non-functional tests
• Understand and champion current QA best practices
• Write, review and improve automated test cases and tools in Python, Go or equivalent programming languages
• Able to review automated test code for clarity, coverage & accuracy of test case
• Leadership in guiding team towards Quality Engineering to ship the highest quality of products and services

Responsibilities

• Uphold the "quality-first" mindset within the team with QA metrics to identify product risks and gaps
• Ensure that the product meets the quality standards and advocate for improvement with the stakeholders
• Raise quality concerns with the team and stakeholders. Provide solutions to quality process issues within the team.
• Show ownership and accountability toward test planning for projects including creation and coverage of test plan with hands on ability to support the dev team
• Collaborate with cross-functional teams and stakeholders to ensure the quality planning is done effectively, efficiently and across silos
• Actively propose, improve, implement and use metrics to monitor test plan progress
• Oversee execution of test plans and ensure that the test coverage is up to the standards set by the team
• Hold team accountable that bugs are reported and resolved in timely manner to meet project timeframe
• Identify and design tools necessary to execute quality efforts effectively and efficiently
• Guide and mentor team toward better testing and quality practices
• Identify bugs, lead root cause analysis and risk mitigation efforts for bugs and defects
• SME of the features getting developed by the team
• Coordinates quality activities required for a high quality product delivery
• Drives quality improvement initiatives
• Assists in interviews to hire the right candidate for QA roles

Why Arctic Wolf?

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA , Best Places to Work – USA , Great Place to Work – Canada , Great Place to Work – UK (2024), and Kununu Top Company – Germany Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. 

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people's and organizations' sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  

All wolves receive compelling compensation and benefits packages, including:  

·       Equity for all employees 

·       Flexible annual leave, paid holidays and volunteer days 

·       Training and career development programs 

·       Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. 

·       Fertility support and paid parental leave 

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing