MIS and Quality Lead

4 days ago

Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 15,00,000 - ₹ 25,00,000 per year

ACL Digital is seeking an experienced MIS and Quality Lead to compile and analyze support metrics for monthly reviews, drive continuous improvement, and ensure high-quality service delivery for our Oracle Managed Services project. The role involves collaborating closely with client leads to manage small enhancements based on team capacity and oversee the quality assurance processes.

Responsibilities:

  • Compile and analyze support metrics for monthly reviews.
  • Collaborate closely with client leads to drive continuous improvement.
  • Manage small enhancements based on team capacity.
  • Oversee quality assurance processes to ensure high-quality service delivery.
  • Develop and maintain MIS reports and dashboards to provide insights into service performance.
  • Conduct regular quality audits and identify areas for improvement.
  • Ensure compliance with industry best practices and client procedures.
  • Provide training and support to team members to enhance quality and performance.

Must-Have:

  • Strong analytical skills with experience in metrics-driven continuous improvement.
  • Proven experience in quality assurance and MIS reporting.
  • Excellent coordination and communication skills.
  • Ability to work independently and manage multiple priorities.
  • Strong problem-solving and analytical skills.

Good-to-Have:

  • Familiarity with Oracle EBS and/or Oracle Fusion Finance support metrics.
  • Experience in using support management tools like ServiceNow.
  • Knowledge of quality assurance frameworks and best practices.

Mandatory Key Skillsquality assurance,Oracle EBS,Oracle Fusion Finance support,ServiceNow,MIS.

  • MIS Reporting Lead

    1 week ago

    Bengaluru, Karnataka, India Citi Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job DescriptionAre you a strategic, results-oriented data leader passionate about transforming the future of financial services? Join our Analytics & Information Management (AIM) organization as the USPB MIS Lead (VP - C13) and play a pivotal role in enabling operational excellence and driving strategic decision-making across US Personal Banking (USPB).This...

  • MIS Reporting Lead

    1 week ago

    Bengaluru, Karnataka, India Citi Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job DescriptionAre you a strategic, results-oriented data leader passionate about transforming the future of financial services? Join our Analytics & Information Management (AIM) organization as the USPB MIS Lead (VP - C13) and play a pivotal role in enabling operational excellence and driving strategic decision-making across US Personal Banking (USPB).This...

  • MIS Executive L2

    7 days ago

    Bengaluru, Karnataka, India Wipro Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job DescriptionJob Title: MIS Executive L2Req Id: 105806City: BengaluruState/Province: KarnatakaPosting Start Date: 10/23/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic...

  • Quality Assurance

    2 weeks ago

    Bengaluru, Karnataka, India Quality Evaluation And Systems Team (QUEST) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Quality inspections Ensuring the quality of the productsRoot case AnalysisExperience Electrical engineer

  • MIS Executive

    7 days ago

    Bengaluru, Karnataka, India House Construct Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionHouse Construct, established in 1997, has built a legacy of excellence in creating exceptional living spaces. With over two decades of experience and 400+ satisfied clients, we are committed to innovation, quality, and sustainability. Our passion lies in turning dreams into reality through precision design and construction, upholding the...

  • mis executive

    2 weeks ago

    Bengaluru, Karnataka, India MINDTEL GLOBAL Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Primary Title:MIS Executive (Footwear Manufacturing & Retail Operations)About The OpportunityA role based in the footwear manufacturing & retail operations sector supporting on-site production, inventory, and sales performance analytics. This position drives accurate operational reporting, KPI monitoring, and insights that help production, procurement, and...

  • Mis Executive

    6 days ago

    Bengaluru, Karnataka, India Lenskart Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    MIS Executive (Contractual Role)About the Role:Lenskart is looking for a detail-oriented MIS Executive to join our team on a contractual basis. In this role, you will be responsible for managing data, preparing reports, and providing insights that support decision-making across various business functions.Key Responsibilities:Gather, analyze, and compile data...

  • MIS Executive

    7 days ago

    Bengaluru, Karnataka, India Durga bearings pvt Ltd Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    We are seeking a detail-oriented and analytical MIS Executive to manage, develop, and maintain Management Information Systems that support business operations and decision-making. The role involves generating reports, maintaining databases, automating processes, and ensuring data integrity across systems.Key Responsibilities:Design, develop, and manage...

  • Lead - MIS - Incentive Processing

    2 weeks ago

    Bengaluru, Karnataka, India Mashreq Corporate & Investment Banking Group Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    End to end management of incentive pay-outs for Retail Banking teams, along with Business Performance function, automation of incentive calculations and management reportingFormulate template for calculation of incentive and calculate incentives as per approved policies, ensuring timely and accurate pay-outsAdhere to the SLA's and ensure monitoring, for...

  • Software Quality Assurance Lead

    1 week ago

    Bengaluru, Karnataka, India Happiest Minds Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job DescriptionDrive process Improvement initiatives across the Organization.Establish and review the project Quality plans and strategies for achieving goalsProject initiations and setup for new projects in JIRAUnderstand customer processes & enable the projects to be compliantCustomer interactions on Process Harmonization.Analyse & communicate process...