MIS and Quality Lead

5 days ago

Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 15,00,000 - ₹ 25,00,000 per year

ACL Digital is seeking an experienced MIS and Quality Lead to compile and analyze support metrics for monthly reviews, drive continuous improvement, and ensure high-quality service delivery for our Oracle Managed Services project. The role involves collaborating closely with client leads to manage small enhancements based on team capacity and oversee the quality assurance processes.

Responsibilities:

  • Compile and analyze support metrics for monthly reviews.
  • Collaborate closely with client leads to drive continuous improvement.
  • Manage small enhancements based on team capacity.
  • Oversee quality assurance processes to ensure high-quality service delivery.
  • Develop and maintain MIS reports and dashboards to provide insights into service performance.
  • Conduct regular quality audits and identify areas for improvement.
  • Ensure compliance with industry best practices and client procedures.
  • Provide training and support to team members to enhance quality and performance.

Must-Have:

  • Strong analytical skills with experience in metrics-driven continuous improvement.
  • Proven experience in quality assurance and MIS reporting.
  • Excellent coordination and communication skills.
  • Ability to work independently and manage multiple priorities.
  • Strong problem-solving and analytical skills.

Good-to-Have:

  • Familiarity with Oracle EBS and/or Oracle Fusion Finance support metrics.
  • Experience in using support management tools like ServiceNow.
  • Knowledge of quality assurance frameworks and best practices.

Mandatory Key Skillsquality assurance,Oracle EBS,Oracle Fusion Finance support,ServiceNow,MIS.

  • MIS Reporting Lead

    2 weeks ago

    Bengaluru, Karnataka, India Citi Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job DescriptionAre you a strategic, results-oriented data leader passionate about transforming the future of financial services? Join our Analytics & Information Management (AIM) organization as the USPB MIS Lead (VP - C13) and play a pivotal role in enabling operational excellence and driving strategic decision-making across US Personal Banking (USPB).This...

  • MIS Reporting Lead

    2 weeks ago

    Bengaluru, Karnataka, India Citi Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job DescriptionAre you a strategic, results-oriented data leader passionate about transforming the future of financial services? Join our Analytics & Information Management (AIM) organization as the USPB MIS Lead (VP - C13) and play a pivotal role in enabling operational excellence and driving strategic decision-making across US Personal Banking (USPB).This...

  • Mis - Executive (bengaluru)

    4 weeks ago

    Bengaluru, Karnataka, India 2COMS Full time

    Greetings from 2coms We have an Excellent Opportunity for Fresher Male Candidates for the MIS Role About the Company Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens Job Title- MIS Executive Skills and...

  • MIS Executive

    1 week ago

    Bengaluru, Karnataka, India Durga bearings pvt Ltd Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    We are seeking a detail-oriented and analytical MIS Executive to manage, develop, and maintain Management Information Systems that support business operations and decision-making. The role involves generating reports, maintaining databases, automating processes, and ensuring data integrity across systems.Key Responsibilities:Design, develop, and manage...

  • Lead - MIS - Incentive Processing

    2 weeks ago

    Bengaluru, Karnataka, India Mashreq Corporate & Investment Banking Group Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    End to end management of incentive pay-outs for Retail Banking teams, along with Business Performance function, automation of incentive calculations and management reportingFormulate template for calculation of incentive and calculate incentives as per approved policies, ensuring timely and accurate pay-outsAdhere to the SLA's and ensure monitoring, for...

  • MIS Trainee

    2 weeks ago

    Bengaluru, Karnataka, India EVeez Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionEVeez is India's leading company transforming the mobility ecosystem by providing electric vehicles on subscription for commute, delivery services, and in-campus mobility. With a mission to make last-mile delivery affordable with zero emissions, EVeez offers customizable, best-in-class vehicles. We operate in Delhi NCR, Bangalore,...

  • Software Quality Assurance Lead

    2 weeks ago

    Bengaluru, Karnataka, India Happiest Minds Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job DescriptionDrive process Improvement initiatives across the Organization.Establish and review the project Quality plans and strategies for achieving goalsProject initiations and setup for new projects in JIRAUnderstand customer processes & enable the projects to be compliantCustomer interactions on Process Harmonization.Analyse & communicate process...

  • MIS Executive

    2 weeks ago

    Bengaluru, Karnataka, India Ramyoz Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Job Title: MIS ExecutiveLocation: NRI Layout, BangaloreJob Type: Full-time (On-site)Salary: Up to ₹30,000 per month (based on experience)Experience Required: 1 – 3 yearsAbout EveezEveez is India's leading Electric Vehicle (EV) Subscription Platform, providing sustainable, affordable, and hassle-free mobility solutions for individuals and businesses....

  • MIS Analyst

    23 hours ago

    Bengaluru, Karnataka, India PIC TREE PVT LTD Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job TitleMIS AnalystLocationBangalore, KarnatakaAbout the CompanyWe are a dynamic and fast-scaling e-commerce company focused on delivering excellence in customer experience and operational efficiency. We are seeking a seasoned *MIS Analyst* with 8–10 years of experience to play a key role in driving business insights, decision-making, and reporting...

  • MIS Coordinator-Kannada Speaking- Bank

    7 days ago

    Bengaluru, Karnataka, India Hagnos Marketing and Consulting Pvt Ltd Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Looking for someone who, in addition to the MIS responsibilities, also has strong skills in reporting, PowerPoint. Most importantly, he should be capable of leading a team of field reviewers managing them effectively, conducting regular team meetings, and documenting issues as and when they are raised by the reviewers.Should be fluent in English and...