Lead Business Analyst

Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients

from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through

end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and

design capabilities coupled with deep domain understanding. We combine services and products to maximize

business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science

& healthcare industries. 

Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep

technology and domain experts, and global teams. Incedo University, our learning platform, provides ample

learning opportunities starting with a structured onboarding program and carrying throughout various stages of

your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible

career paths allow you to grow into a program manager, a technical architect or a domain expert based on your

skills and interests. 

Our Mission is to enable our clients to maximize business impact from technology by

• Harnessing the transformational impact of emerging technologies
• Bridging the gap between business and technology

Role Description:

As a Technical Lead - Business Analysis at Incedo, you will be responsible for understanding and documenting business requirements and translating them into technical specifications. You should have excellent communication skills and be able to work closely with stakeholders to identify and solve business problems.

Roles & Responsibilities:

•    Lead requirements gathering and analysis efforts, ensuring that all stakeholders' needs are understood and translated into clear, concise, and complete requirements

•    Conduct feasibility studies and impact analysis to identify potential risks, issues, and opportunities related to proposed changes or solutions

•    Develop and maintain project documentation, including business requirements, functional specifications, process flows, use cases, and user stories

•    Collaborate with cross-functional teams, including developers, testers, and project managers, to ensure that requirements are understood and implemented correctly

•    Facilitate communication and collaboration between business stakeholders and technical teams

•    Conduct business process modeling and analysis to identify areas for process improvement

•    Develop and maintain domain knowledge in the business area(s) supported by the organization

•    Participate in the development and implementation of business analysis best practices and standards.

 

Skills Requirements:

Core Skills & Expertise

• Requirement elicitation and documentation (Functional & Technical)
• Backlog prioritization, EPIC and story writing
• UML diagrams (Use Case, Activity, Sequence)
• Wireframes / Mock-ups creation
• Effort estimation
• Data analysis, data mapping, and data flow diagrams
• Basic SQL queries for data validation
• Hands-on experience with tools such as JIRA, Confluence, Visio, Figma / Balsamiq / Axure RP
• Exposure to GenAI tools (ChatGPT, Co-pilot) for BA day-to-day tasks
• Root cause analysis and problem-solving
• Impact analysis for change requests
• Functional BA testing and driving UAT phase

Domain Expertise

• US Banking system – Credit Cards, Business Banking, and Payments
• Working knowledge of US banking credit card systems (Consumer, Business, Secured, etc.)
• Experience with Business Banking and Payments systems

Communication & Coordination

• Strong verbal and written communication skills
• Skilled in stakeholder management across business, technology, and vendor teams
• Drives end-to-end project requirements (gathering, documentation, sign-off, change management)
• Conducts workshops, walkthroughs, and daily stand-ups
• Facilitates key milestones (Requirement sign-off, UAT planning, go-live support)
• Acts as liaison between business, technology, operations, and compliance teams
• Proactive in identifying risks, issues, and dependencies
• Experience in global delivery model and managing distributed teams
• Supports training and handover activities

Effort Estimation Skills

• Ability to estimate effort at story, epic, and project level
• Familiarity with function points / story points estimation
• Collaborates with development and QA teams for refining estimates
• Supports re-estimation during scope changes

Agile Practices (Scrum, Kanban, Scaled Agile)

• Hands-on experience in Scrum ceremonies (stand-ups, sprint planning, retrospectives)
• Exposure to Kanban for support and maintenance phases
• Ensures story alignment with Definition of Ready / Done

Works closely with Product Owner and Scrum Master

Qualifications 

• years of work experience in relevant field

•    B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred 
 

We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.