Business Analyst

6 days ago


Gurgaon, Haryana, India IGT Solutions Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Job Title: Business Analyst Travel/ Airline Domain

Experience: 5 – 8 Years

Location: Remote]

Job Type: Full-time

Job Description:

We are seeking a highly skilled and motivated Business Analyst with 5–8 years of experience in the airline or travel domain. The ideal candidate will have hands-on experience with API integrations, direct connect carrier integrations, and NDC concepts, along with a strong understanding of UI/UX principles. This role requires excellent communication skills and the ability to work with both technical teams and business stakeholders.

Key Responsibilities:

  • Analyze, document, and communicate business requirements for airline reservation and ancillary systems.
  • Lead discussions with stakeholders to gather requirements and translate them into functional specifications.
  • Work on API integrations for reservations and ancillary services using JSON or XML.
  • Collaborate with teams on direct connect carrier integrations.
  • Understand and implement NDC (New Distribution Capability) concepts and integrations.
  • Provide input and recommendations on UI/UX design to enhance customer experience.
  • Facilitate communication between technical and non-technical teams, ensuring requirements are clearly understood.
  • Conduct impact analysis and provide solutions to business and system challenges.
  • Assist in testing and validation of integrations and workflows.

Required Skills and Experience:

  • 5–8 years of experience as a Business Analyst in the travel/airline domain.
  • Strong experience with API integrations using JSON or XML.
  • Hands-on experience with direct connect carrier integrations.
  • Knowledge of NDC standards and implementations.
  • Familiarity with UI/UX principles and ability to provide actionable feedback.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and analytical skills.
  • Ability to work collaboratively with cross-functional teams.

Preferred:

  • Exposure to GDS systems (Sabre, Amadeus, Travelport).
  • Experience with Agile/Scrum methodologies.

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