Rpa Business Analyst
17 hours ago
Role & responsibilities
Client Engagement & Process Discovery
Partner with business stakeholders and SMEs to gather, validate, and document business processes.
- Facilitate workshops and interviews to capture end-to-end workflows and identify automation opportunities.
Evaluate process suitability for automation, including complexity, exception handling, and ROI considerations.
Feasibility & Documentation
Conduct initial automation feasibility assessments and prepare supporting business cases.
Produce high-quality documentation including Process Definition Documents (PDDs), Business Requirement Documents (BRDs), and UAT scripts.
Collaboration with Development Teams
Work closely with RPA developers to ensure business requirements are fully understood and implemented correctly.
Support developers by clarifying requirements, validating edge cases, and ensuring alignment with business needs.
Testing & Validation
Support and coordinate User Acceptance Testing (UAT), ensuring test cases reflect business requirements and exception scenarios.
- Track and manage issues through resolution during testing cycles.
Validate that automation meets acceptance criteria before deployment.
Change & Adoption
Assist in stakeholder communications, training, and rollout to drive adoption of new automation solutions.
Qualifications
- Bachelors degree in Business Administration, Engineering, Computer Science, or related field.
- 3+ years of experience as a Business Analyst, preferably in RPA, automation, or digital transformation projects.
- Strong knowledge of RPA tools such as UiPath, Blue Prism, or Automation Anywhere (exposure required, hands-on dev experience is a plus).
- Proven ability to conduct feasibility assessments and business case analysis for automation.
- Strong documentation skills (PDD, BRD, UAT, process flows).
- Familiarity with Agile methodologies and tools (e.g., Jira, Azure DevOps).
- Excellent communication, facilitation, and client-facing stakeholder management skills.
- Strong analytical and problem-solving skills with attention to detail.
- Power BI Reporting
Preferred candidate profile
- Exposure to Lean Six Sigma or process improvement frameworks.
- Experience preparing ROI/feasibility assessments.
- Knowledge of Intelligent Document Processing (IDP), OCR, or AI-driven automation.
- Prior consulting experience or industry exposure in Financial Services, Healthcare, or Logistics.
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