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Head Business Automation
2 weeks ago
Key Responsibilities
- Drive digital transformation initiatives by introducing new technologies, tools, and processes.
- Build and implement automation solutions for Sales, Marketing, Pre-Sales, and Strategy teams.
- Strengthen and optimize CRM and SAP systems for improved efficiency, reporting, and integration.
- Develop robust web and app-based programs to enhance customer and partner engagement.
- Create strong communication and collaboration platforms across teams.
- Drive Business Intelligence (BI) and data analytics initiatives to provide actionable insights.
- Oversee content creation and reporting automation to streamline business processes.
- Partner with business leaders to identify automation opportunities and ensure seamless implementation.
- Stay ahead of emerging technologies in AI, BI, and Process Automation to bring innovative solutions to the organization.
Candidate Profile:
- 10 to 12 years of experience in IT, Consulting, Telecom, Banking, or related industries.
- Strong expertise in Business Intelligence, Digitization, AI, and Process Automation.
- Proven track record of implementing automation and technology-driven solutions at scale.
- Hands-on experience with CRM, SAP, and other enterprise tools.
- Strong analytical, problem-solving, and project management skills.
- Excellent stakeholder management and cross-functional collaboration abilities.
