Product Specialist – Lead Conversion

23 hours ago

Noida, Uttar Pradesh, India SaaS Labs Full time ₹ 9,00,000 - ₹ 12,00,000 per year

At SaaS Labs, we're looking for a Product Specialist who bridges customer needs with our products.
You'll engage with high-potential leads, guide them through tailored demos, and convert them into paying customers by addressing their real-time challenges - whether it's pricing, subscriptions, or payments - ensuring a smooth path from evaluation to adoption.

What You'll Do

  • Engage with qualified leads via email and 1:1 video calls to understand their needs and use cases.
  • Deliver tailored product demos that accelerate adoption and conversion.
  • Monitor lead journeys using GTM tools (HubSpot, Salesforce, Intercom) and analytics platforms (Tableau, Amplitude).
  • Remove blockers, share resources, and ensure smooth handoffs to support/onboarding teams.
  • Provide structured product feedback to Growth, Product, and Marketing teams.
  • Maintain high standards of process adherence and system hygiene across GTM tools.

Who You Are

  • A
    hustler
    who has worked in startups or mid-size firms, closing deals or converting leads with clients in NAMER, EMEA, APAC, ANZ
  • Someone with business acumen and the ability to reason with strong analytical skills.
  • You know how to connect the dots between customer needs, product value, and business impact.
  • Comfortable adapting and responding to changing customer and business environments.
  • Driven, curious, and eager to grow in the SaaS world.

What Makes You a Fit

  • 0.6 – 3 years of experience in customer-facing roles (Sales, Customer Success, Onboarding).
  • Exposure to SaaS/Tech businesses (preferred).
  • Strong communication and listening skills to understand customer context.
  • Curiosity to learn product/technical details and explain them with clarity.
  • Process-driven, collaborative, and analytical mindset.

Why Join Us

At SaaS Labs, you'll:

  • Work with a global SaaS company powering 6,000+ businesses worldwide.
  • Be part of a fast-growing, AI-first environment where your feedback shapes the product.
  • Collaborate with smart, driven teams across Product, Marketing, and Growth.
  • Accelerate your career in SaaS with exposure to product, customers, and GTM workflows.

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