Front Office Associate
15 hours ago
Company Description
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Role Description
This is a full-time, on-site role for a Front Office Associate at Hotel Irada in Pune. The Front Office Associate will be responsible for performing receptionist duties, managing phone calls with proper etiquette, handling customer service inquiries, overseeing the check-in process, and maintaining clear and effective communication with guests and other departments.
Qualifications
- Strong phone etiquette and receptionist duties skills
- Experience in providing exceptional customer service and managing check-in processes
- Excellent communication skills
- Strong organizational and multitasking abilities
- Ability to work in a fast-paced environment
- Previous experience in the hospitality industry is a plus
- Proficiency in hotel management software is beneficial
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