Front Office Manager
2 days ago
Company Description
StayBird offers elite living spaces through a collection of top service apartments and business hotels in Pune. Our properties, including B suite in Kharadi and Fortune House in Magarpatta, provide modern comfort and style. Located near important landmarks like the World Trade Centre and Pune International Airport, StayBird ensures convenience and easy commuting. We are dedicated to creating unforgettable experiences with a heartfelt touch of innovation and passion, making every stay comfortable and memorable.
Role Description
This is a full-time, on-site role for a Front Office Manager located in Pune. The Front Office Manager will be responsible for managing daily front office operations, ensuring exceptional customer service, handling office administration, and leading front office staff. Additional responsibilities include maintaining customer satisfaction, addressing guest inquiries and concerns, and ensuring efficient communication within the team and with guests.
Qualifications
- Strong skills in Office Administration and Front Office management
- Proficiency in Customer Service and Customer Satisfaction techniques
- Excellent Communication skills, both written and verbal
- Leadership abilities and strong organizational skills
- Experience in the hospitality industry is a plus
- Bachelor's degree in Hospitality Management, Business Administration, or related field
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