
Assistant Front Office Manager
1 day ago
- Roles & Responsibilities
- Supervise front desk staff and ensure exceptional service delivery.
- Monitor and improve front office operations for efficiency.
- Handle guest check-ins, check-outs, and reservations professionally.
- Resolve customer inquiries and complaints in a timely manner.
- Train and mentor front desk employees to enhance performance.
- Ensure compliance with hotel/office policies and safety regulations.
- Maintain accurate records of guest interactions, payments, and reports.
- Coordinate with housekeeping and maintenance for seamless operations.
- Implement strategies to enhance guest satisfaction and brand reputation.
- Manage schedules, task assignments, and performance evaluations for front desk staff.
Job Type: Full-time
Pay: ₹25, ₹30,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
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